Design and build backend systems for reliable, high-volume agent workflows in support, sales, and other enterprise use cases.
Develop platform capabilities that support agent development and learning from real-world use.
Identify and address reliability bottlenecks as agent workflows become more complex and usage grows.
Work across backend infrastructure and product experiences as needed, collaborating with other engineers to turn evolving requirements into working software.
Your background might look something like
9+ years of professional engineering experience, excluding internships, in backend, platform, or product engineering roles.
A track record of hands-on technical leadership, including setting architecture, breaking complex problems into clear implementation plans, and guiding engineers through delivery.
Deep backend engineering and systems design skills, with proficiency in at least one backend programming language and experience designing services, data models, and interfaces that remain reliable as usage grows.
End-to-end ownership of complex systems or product capabilities, from ambiguous requirements and technical design through implementation, launch, and production iteration.
Strong production engineering judgment: you can diagnose difficult failures, reason about performance and scalability, and improve reliability through testing, observability, and operational discipline.
Strong product judgment that connects technical decisions to user needs, with the ability to balance delivery speed, reliability, security, and long-term maintainability.
The ability to move between backend infrastructure and product experiences, contribute across the stack when needed, and quickly learn unfamiliar systems, tools, and domains.
Clear technical communication and effective collaboration across disciplines, including explaining trade-offs, creating alignment, and driving complex work forward while remaining hands-on.
Experience with AI agents, enterprise workflows, integrations, or agent development and evaluation is a plus, but not required.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
