In this role, you will
Build personalized onboarding and product education that help first-time ChatGPT users adopt agentic workflows.
Create discovery experiences that make relevant skills, plugins, capabilities, and organizational context easy for knowledge workers to find and use.
Shape product flows and implement polished interfaces, with careful attention to interaction details, accessibility, and responsiveness.
Own the frontend and backend of product features, including the services, APIs, and data flows that support the user experience.
Design and run product experiments, measure adoption, and use the results to improve how people get started and build lasting habits.
Learn directly from customers, identify work that agents can take on, and turn those insights into prototypes and production features.
Your background might look something like
7+ years of professional software engineering experience, excluding internships, building and shipping user-facing products.
Strong frontend engineering skills and experience building production web applications with modern frameworks.
Strong UX and design taste, demonstrated through intuitive product flows, thoughtful interaction design, and attention to visual detail.
Experience building backend services, APIs, and data models, with the ability to work independently across the stack.
A track record of owning features from problem definition and technical design through implementation, launch, and iteration.
Strong product judgment and experience using customer feedback and product data to decide what to build and how to improve it.
Sound engineering fundamentals and a practical approach to testing, performance, accessibility, reliability, and maintainability.
Ability to collaborate closely with designers, product managers, and engineers, and make progress when problems and priorities are still taking shape.
Deep experience in growth engineering, activation, onboarding, or product experimentation is a strong plus.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.