2. Provide both on-site and remote applications support to customers.
3. Assist customers in solving problems related to the application of inspection tools to their manufacturing processes.
4. Supports the Applications Lab with input to customer Test Plans and provides execution support when required.
5. Interface with external customers and internal departments to best determine equipment specifications.
6. Work together with FSE to carry out the final acceptance for new tool installation as well as customer training
7. Report on results of experiments, tests and studies, provide preliminary interpretation.
8. Aid in design and development of new equipment or redesign of existing systems to meet customer requirements.
9. Apply good problem-solving skills to solve customer issues and applications.
10. Establish good relationship with customer and develop commercial awareness in order to feedback the business opportunity to Rudolph salesman.
11. Collect & feedback marketing information to reinforce Rudolph’s competitive position.
12. Overseas travel for cross regions support will be required.
Qualifications
1. Master degree preferred, will consider experience versus degree
2. More than 8 years hands on experience with AOI products.
3. Good written and verbal communication skills essential
4. Ability to work with limited direction and take initiative to solve problems
5. Can function in a fast-paced environment
6. Fluency in English (TOEIC:700)
Onto Innovation Inc. offers competitive salaries and a generous benefits package, including health/dental/vision/life/disability, PTO, 401K plan with employer match, and an Employee Stock Purchase Program (ESPP) along with health & wellness initiatives. We provide a collaborative working environment along with resources, and state-of-the-art tools & equipment to promote success; and a welcoming, inclusive corporate culture where individuals are recognized for their contributions.
Onto Innovation Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
For positions requiring access to technical data, Onto Innovation Inc., Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position – except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) – may have to go through an export licensing review process.