What You’ll Do
Build a Learning Strategy That Drives Performance
Translate business priorities into focused learning initiatives that improve capability and execution
Identify skill gaps using performance data, engagement insights, and stakeholder input
Partner with HR, leadership, and functional teams to align learning with real business needs
Design and Deliver High-Impact Programs
Create and deliver training programs, workshops, and leadership development experiences that stick
Blend internal expertise with external partners to bring the right capabilities to the organization
Manage learning systems and maintain accurate training data and reporting
Track program effectiveness using metrics, feedback, and performance outcomes
Define Career Pathing and Capability Growth
Build and evolve career paths that clarify progression across roles and disciplines
Embed the competency model into development frameworks, role expectations, and growth plans
Equip managers with tools and guidance to lead effective career and development conversations
Strengthen Performance and Development Alignment
Partner with HR and leadership to refine performance frameworks and rating approaches
Support calibration processes to improve consistency and clarity across teams
Shift performance conversations toward growth, development, and measurable outcomes
What You'll Need
Comfort leading change initiatives that reshape how teams operate, collaborate, and deliver value
Familiarity with skills-based organizations, competency frameworks, or dynamic career pathing models
Strong understanding of how agency teams operate and how capability gaps show up in client work
Demonstrated expertise in crafting development programs that improve client outcomes (e.g., campaign execution, digital delivery, CRM programs, analytics maturity)
Bachelor’s degree in Human Resources, Organizational Development, Business, or related field
5+ years of experience in learning and development, training, or talent management
Experience with learning management systems (LMS); familiarity with Workday is a plus
Future-Ready Skills
Experience incorporating AI into learning design (e.g., AI-generated content, adaptive learning, personalized learning paths)
Experience building scalable, digital-first learning programs in a services-based or agency environment
Exposure to upskilling teams in emerging areas like AI, data, and digital marketing capabilities
Experience in integrated marketing, digital agency, marketing services, or consulting environments preferred.
Benefits
We believe great work happens when people have the support and flexibility they need to thrive. Our benefits include medical, dental, and vision coverage, a 401(k) retirement plan, paid holidays, and Flexible Time Off (FTO) so you can take time away to recharge when you need it. We also offer additional programs focused on wellness, financial security, and professional growth.
We are an equal opportunity employer
We believe that Innovative ideas and solutions start with unique perspectives. That’s why we’re committed to providing every employee a workplace that’s free of discrimination and intolerance. We’re proud to be an equal opportunity employer and actively search for like-minded people to join our team.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job functions, and to receive benefits and privileges of employment. Please contact us to request accommodation.
