Maintains a high level of internal/external customer satisfaction by ensuring that crews meet or exceed customer expectations
Ensures all projects are completed accurately and on time
Ensures all furniture is installed per manufacturer guidelines and specifications
Responsible for field/in-house technical training, coaching, and mentoring
Recruits, hires, and develops a team of high-performing Installers
Provide direction and insight during pre-install and project planning meetings
Partner with Operations Leads to develop and revise filed procedures to ensure field staff adhere to installation policies and procedures consistently
Knowledge, Skills, and Abilities
Strong mechanical capability-experience in furniture, cabinetry or flooring installation a PLUS
Solid communication skills to include verbal, written and presentation
Excellent organizational and time management skills
Education/Experience
High school diploma or equivalent required
3-5+ years of supervisory experience, preferably in warehousing, inventory control, delivery and installation
Proficient with MS Office suite
Personal Competencies
Self-Development: Actively seeks new ways to grow and be challenged using both formal and informal development channels.
Relationship management and Teamwork: The ability to leverage interpersonal skills to establish rapport and develop relationships as part of a multifunctional team in a fast-paced, collaborative and deadline driven environment.
Employee Benefits
15 days of PTO
9 Paid holidays
Medical/Dental/Vision Insurance
401k + Employer Match
Paid Parental Leave
Wellness App with reimbursement of up to $500/year
Profit Sharing
Working Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or listen. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is typically low to moderate.
If this sounds like the right opportunity for you, we encourage you to apply with your resume today. We look forward to connecting!
The base salary will be determined based on your location, experience, and the pay of employees in similar positions. Actual total compensation will be dependent upon the individual's skills, experience, and qualifications.
Compensation Range
$80,000—$90,000 USD
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