Old Dominion
From Old Dominion's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
If you're looking for more than just a job, you'll find a career built on trust, teamwork, and opportunity at OD.
At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and staying true to the values that have guided us for more than 90 years. Our PROMISES values shape how we work, our family culture shapes how we treat one another, and our commitment to being the Best in the Game drives everything we do. If you're looking for more than just a job, you'll find a career built on trust, teamwork, and opportunity at OD.
The Solutions Specialist plays a vital role in connecting clients with efficient, tailored logistics solutions at Old Dominion Freight Line. This position combines business-to-business sales, strategic planning, and problem-solving while fostering lasting partnerships. With a focus on relationship-building and innovative solutions, this role thrives in a dynamic, fast-paced environment that values growth and exceptional service.
A Solutions Specialist will be required to obtain a maximum volume of profitable freight in his/her territory. The Solutions Specialist must provide responsive customer service and coordinate with operations to exceed their expectations. A Solutions Specialist will serve as the customer’s point of contact through in person meetings to help meet their logistical needs. Must have 2+ years in B-B (Business to Business) sales or equivalent.
Primary Responsibilities
Travels throughout assigned territory to meet customers in person on a regular basis and cultivates a good relationship with all traffic persons, purchasing agents, production supervisors, sales representatives, executives, distributors, and agents who influence the decision on routing traffic
Keep the customer informed of new service points and improvements in company service
Assist the customer with obtaining a rate agreement and submit the request to our pricing coordinators through the T-1 Pricing information form
Regularly check on major accounts to ensure we are meeting our On-Time service promises
Complete reports of monthly customer activities to identify their current level of business
Provide information on rates and rate changes
Submit itineraries on a weekly basis for coverage areas to maximize efficiency when visiting customers
Maintain a positive relationship with drivers in his/her area and discuss possible leads
Communicate customer’s equipment requirements and hours of service to the service center operations
Inform the customer of our Speed Service and Expedited abilities
Manage transportation and entertainment expenses in an expense report that is submitted weekly
Keep a record of your daily sales calls and enter them in our computer system
Handle customer complaints through the appropriate channels
As a condition of employment, employee must maintain a valid Driver’s License with Satisfactory Driving Record, including no more than (4) moving motor vehicle violations or chargeable accidents, or combination thereof, within (3) years preceding the date of application with no more than (2) moving motor violations in the (12) months preceding the date of application; and no convictions of driving under the influence of alcohol (DWI, DUI, DWAI) within (4) years preceding the date of application.
Job Qualifications
High School diploma or equivalent
2+ B-B (Business to Business) sales experience or equivalent
Monday,Tuesday,Wednesday,Thursday,Friday,
Morning
Work days/shifts may change based on scheduling and business needs and are provided as guidelines at the time of posting.
Join the OD Family Today!
As a Full Time member of our Family, you and your family are eligible to receive:
Great Health Benefits including a Zero premium medical plan for employee only coverage
Vision & Dental
Short Term & Long Term Disability
Flex Spending Accounts
401k Retirement plan with company match and additional company annual discretionary match opportunity
Life Insurance
Wellness Program
Tuition Reimbursement for Drivers and Technicians
Training and growth opportunities to build a career
We prioritize our OD family of employees
Ability to advance through our promote from within philosophy
National Career Opportunities Available at our 260+ service centers
Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).
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