Build clear goals and development plans for direct reports. Run effective 1:1s, deliver actionable feedback, and create meaningful opportunities for career growth.
Own the intern program from recruiting through conversion, including university partnerships, candidate selection, onboarding, mentorship, cohort programming, performance feedback, and offboarding.
Build a repeatable intern experience that connects academic learning with meaningful production engineering work.
Lead the operating model for the intern-staffed maintenance team. Partner with technical leads to prioritize bugs, performance issues, and technical debt while improving cycle time, backlog health, and learning outcomes.
Drive QE priorities and quarterly initiatives, including performance testing with k6 and performance monitoring through Grafana or equivalent tools.
Turn performance, quality, and observability signals into action. Surface regressions and risks early and partner with engineering teams to improve release quality.
Lead and develop the Solutions Engineering team while strengthening escalation paths, operating rhythms, and trust with CX/Support.
Build a shared operating view across QE, maintenance, SE, and the intern program using metrics that expose trends, risks, bottlenecks, and opportunities.
Use AI to accelerate analysis, planning, documentation, triage, reporting, and other repeatable management workflows, while keeping human judgment where context, coaching, or accountability matters.
Identify high-value opportunities for AI agents and automation across maintenance triage, QE analysis, SE operations, and intern-program administration.
Help your teams build practical AI fluency. Set clear expectations for responsible use, verification, and human ownership of AI-assisted work.
Shape quarterly OKRs and represent these teams in engineering planning and QBRs with concise, data-backed recommendations.
Improve the system continuously. Find friction, test better workflows, measure the result, and scale what works.
What you bring
3+ years of experience managing engineers or technical teams, ideally across multiple disciplines or team types.
A strong software engineering foundation and the technical judgment to engage credibly in quality, performance, maintenance, and customer-facing engineering conversations.
Experience recruiting, coaching, and developing technical talent, including interns or early-career engineers.
Experience running an internship, apprenticeship, or similar early-career program. Experience partnering with universities or academic institutions is a plus.
Working knowledge of performance testing tools such as k6 and observability platforms such as Grafana, or comparable technologies.
Experience managing multiple teams, workstreams, or stakeholder groups with different priorities and operating rhythms.
Strong cross-functional skills, particularly when working across Engineering, CX/Support, and external partners.
Practical AI fluency. You use AI tools in real workflows to improve speed, quality, analysis, or decision support, not simply to generate text.
The ability to design AI-assisted workflows that combine strong prompts, structured context, tool use, verification, and human judgment.
Strong analytical judgment. You can turn operational metrics into clear priorities and actions.
Strong written and verbal communication, including experience presenting recommendations and results to engineering leadership.
Experience setting quarterly goals or OKRs and creating accountability around measurable outcomes.
A leadership style grounded in clarity, trust, coaching, and ownership.
Why OfficeSpace?
High-Performance Culture: At OfficeSpace, we believe in the power of accountability, focus, and drive. Our A-Player team members work together to deliver measurable, meaningful results. We recognize and reward those who push boundaries and achieve excellence.
Ownership and Accountability: We trust our employees to take full ownership of their roles, providing the autonomy to innovate and the support to succeed. We seek individuals who are self-motivated and thrive in an environment where they can drive impactful outcomes.
Technology-Forward: As a company invested in cutting-edge technology, we integrate AI and other advanced solutions across our platform to enhance productivity, customer experience, and process efficiency. Our team members are excited by the potential of AI and proactively explore ways it can drive our success.
Growth Mindset: Continuous learning and improvement are integral to our culture. We encourage our team to embrace challenges, seek knowledge, and develop both personally and professionally.
Innovation and Agility: We foster a dynamic, fast-paced environment where fresh ideas and bold solutions are celebrated. We embrace change and thrive on turning challenges into opportunities, with a team that is agile, proactive, and resilient.
Collaborative, Results-Driven Environment: We value purposeful collaboration that leads to shared success and stronger results. While our team members are independent, they recognize the value of working together to drive our mission forward.
Competitive Benefits and Rewards: OfficeSpace offers comprehensive and competitive benefits packages globally, designed to support our team’s health, well-being, and financial security. We invest in our people so they can excel.
OfficeSpace is committed to building and promoting a diverse workforce and celebrates the unique qualities that individuals of various backgrounds and experiences offer. We are committed to basing all employment-related decisions upon valid job-related factors without regard to race, color, sex (including pregnancy, sexual orientation, and gender identity), age, religion, national origin, genetic information, military status, veteran status, physical or mental disability, or any other status protected by law.
