What you'll be doing
Work with NVIDIA Enterprise customers and internal users to improve the availability, reliability, and overall experience of working with servers architected for running AI models, associated networking and software stack
Take ownership and drive customer issues from inception to resolution
Build upon the opportunity to research new use cases with GPUs
Bring independent analysis, communication, and problem-solving to customer experience
Collaborate with engineering to document, recreate and solve issues
Author and incorporate technical solutions into our knowledge base
What we need to see
BS in Computer Science, Electrical Engineering, Computer Engineering, or related field (or equivalent experience)
You'll bring at least 6+ years system software development and troubleshooting experience, with strong program management and some customer facing skills
Intellectual curiosity, positive attitude, flexibility, analytical ability, self-motivation, and team-oriented
Strong computer science concepts and excellent knowledge of Python and scripting methodologies
Professional-level communication skills, interpersonal skills with a passion to solve problems
Ways to stand out from the crowd
Experience as a developer and/or support program manager for large enterprise/service provider customers at a company that produces AI and data analytics software
Exposure to development with C and/or python
Background with developing or debugging AI and data analytics software.
With highly competitive salaries and a comprehensive benefits package, NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most brilliant and talented people in the world working for us and, due to unprecedented growth, our world-class engineering teams are expanding fast. If you're a creative and autonomous engineer with a genuine passion for technology, we want to hear from you.