What you will be doing
Deploy, operate, and maintain GPU and compute infrastructure in a hardware lab, partnering with hardware, firmware, software, and engineering teams.
Coordinate rack shipments, receiving, placement, and installation, including power, cooling, and network connections.
Troubleshoot system issues across hardware, firmware, and software; drive root-cause investigation and coordinate corrective actions with the responsible engineering teams.
Service systems, including replacing components, cables, and compute trays.
Manage system and rack enrollment, configuration, and removal through cluster management and provisioning software such as NVIDIA Base Command Manager (BCM) or NVIDIA Infra Controller (NICo).
Perform firmware and software updates, verify system configurations, and run system diagnostics and system health checks before releasing hardware to engineering teams.
Develop scripts and automation to simplify routine maintenance, diagnostics, configuration checks, and inventory tracking.
Maintain accurate hardware inventory, IP address reservations, and connectivity records; document procedures and share knowledge with team members.
What We Need to See
Ability to work on site in a hardware lab environment 5 days a week.
Associate degree in electronics, computer technology, or a related field, or equivalent hands-on experience.
5+ years of experience operating in a technician capacity.
Hands-on experience operating, servicing, and troubleshooting server or datacenter infrastructure, including GPU-based systems.
Ability to investigate hardware, firmware, and software failures, collect diagnostic evidence, and work with engineering teams to resolve issues.
Familiarity with x86 and Arm server architectures, GPU hardware, and common server components.
Comfort using Linux command-line tools for system diagnostics, firmware updates, and configuration management.
Experience with hardware provisioning and cluster management tools.
Working knowledge of scripting or automation tools used to reduce repetitive tasks and improve operational consistency.
Familiarity with rack power, cooling, network cabling, IP addressing, and safe hardware handling.
Strong organizational skills and attention to detail in maintaining inventory, configuration records, and technical documentation.
Ways to stand out from the crowd
Experience supporting pre-production GPU platforms, high-density racks, or liquid-cooled systems.
Experience automating system provisioning, health checks, firmware updates, or configuration management using Python, shell scripting, Ansible, or similar tools.
Experience validating system readiness before engineering handoff and creating procedures or training materials that help others support the infrastructure.
- Your base salary will be determined based on your location, experience, and other objective job-related factors. The expected base salary ranges for this position are:
- 60,000 USD – 101,200 USD for Level 3; and 72,000 USD – 120,750 USD for Level 4.
You will also be eligible for equity and benefits.
Applications for this job will be accepted at least until November 3, 2026.
This posting is for an existing vacancy.
NVIDIA uses AI tools in its recruiting processes.
NVIDIA is committed to fostering an inclusive work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.
