Identify and resolve discrepancies related to pricing, product, or shipping
Support accounts receivable activities, including collections follow-up as needed
Maintain accurate documentation for markdowns, discontinued items, and advertising agreements
Ensure compliance with customer requirements and applicable trade, shipping, and packaging regulations
Data & Reporting
Collect and analyze sales performance data to generate insights and regular reporting
Maintain and manage data within customer portals and internal systems
Support inventory monitoring and adjustments for assigned accounts
Research and validate credits, deductions, and allowances
Cross-Functional Support
Partner with marketing, supply chain, and finance teams to support account success
Act as a liaison between brokers, customers, and internal leadership to align priorities and resolve issues
Additional Responsibilities
May support coordination of activities for sales or marketing team members
Travel Requirements: Occasional travel to trade shows, seminars, customer/distributor meetings and presentations.
Support company policies, programs, and safety initiatives
Maintain an organized and professional work environment
Job Qualifications
Bachelor’s degree in Business, Marketing or related field from a four-year college or university
1-3 years of experience in sales support, account coordination, or related role
Strong analytical and problem solving skills with attention to detail
Ability to and interpret data and translate insights into actionable recommendations
Effective verbal and written communication skills
Strong organizational and time management skills with the ability to manage multiple priorities
Proficiency in Microsoft Excel and familiarity with data reporting tools
Physical Requirements
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to touch, handle, or feel; reach with hands and arms; stoop, kneel; and talk or hear.
The employee must exert up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects.
Specific vision abilities required by this job include near acuity, far acuity, depth perception, accommodation, color vision, and field of vision.
Our Benefits
Join our team and enjoy a comprehensive package of competitive benefits and perks designed to support your well-being and professional growth. Our offerings include:
Access to our Employee Health Clinic for your medical needs.
Comprehensive Medical, Dental, and Vision Insurance coverage.
Participation in our Family First Program, emphasizing work-life balance.
401(K) plan with generous employer match to help you plan for the future.
Educational Reimbursement opportunities to support your continued learning and development.
Wellness Incentives to promote a healthy lifestyle.
Substantial product discounts, because we value our team members as customers too.
Generous Paid Time Off and Paid Holidays, ensuring you have time to rest and recharge.
For more information, check out our website Better Being Careers and join us in experiencing a workplace where your well-being and success are our top priorities.
This description is not intended to be an exhaustive list of responsibilities and qualifications. The position, duties, and qualifications are subject to change at any time.
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
