As one of the Shift Engineers working a 12hr continental shift pattern over a 24/7 rota, you will have the following duties:
What will you do?
Providing a customer focused service and a high standard of planned preventative and reactive maintenance
Proactively involved in the on-going technical evaluation of all plant and equipment, suggestion of improvements where appropriate
Accurately recording and reporting of maintenance activity to ensure Key Source System is correctly updated
Carrying out operational and maintenance activities as directed, ensuring work is executed in a safe and suitable manner
Working as directed to ensure timely completion of PPM’s and reactive work to SLA’s
Identifying faults and accurately diagnosing root causes
Monitoring and maintaining equipment performance to ensure correct operation of the critical services of the Data Centers
Management of site permit process
Being the High Voltage Authorised Person & all associated duties including Management of Inspection & Testing programme
Management of Fire Procedures and fire response team
Oversight of statutory compliance, including water treatment and closed systems
Responsible for site inspections and audits
Supervising all operational and maintenance activities, to ensure work is executed in a safe and suitable manner and complies with SLA’s
Assisting with incident management and subsequent investigation to establish root cause
Supporting the Shift Engineering Teams to ensure correct operation of the critical services of the Data Centers
Supervising staff, both in-house and external suppliers to deliver a highly focused client service
Co-ordinating planned and unplanned maintenance activities
Ensuring the maintenance of accurate plant records, information and reporting systems
Taking responsibility for ensuring services are delivered in accordance with site and best practice processes and procedures
What are we looking for?
Previous shift working experience
Experience in facilities, operations or engineering; in a Data Centre critical environment
Working knowledge and understanding of engineering operations within Business-Critical Environments
Creating and developing SOP and EOP documentation and other related/similar processes
Excellent attention to detail
Ability to discuss and understand technical problems and resolutions with engineering specialists.
LV and HV switching experience
Demonstrable experience in operating and fault finding complex and integrated M&E systems including (Transformers, LV, Generators, UPS, Electrical distribution, BMS, Air Conditioning, Fire suppression systems)
17th Edition certified or similar electrical qualification
HND or similar in relevant area (Mechanical, Electrical, Building Services)
IOSH – Working Safely
Good understanding of Data Centre cooling solutions and building services
Authorised person LV (HV Preferable)
Membership/Affiliate of relevant institutes (IET, BIFM, CIBSE etc)
F-GAS / J11 (an advantage)
A/C experience would be advantageous
Commitment to the delivery of excellent customer service
A calm manner, able to work under pressure
Good numerical and literacy skills and proficient IT skills
Excellent organisational skills with the ability to prioritise
Good analytical/ problem solving skillsThe ability to communicate effectively at all levels with good relationship building skills
Self-motivated and keen to develop, with a willingness and desire to learn and keen to share knowledge with colleagues
Full driving license valid for use in the UK
To undergo full security checks to BS7858:2019 standard
Who we are
As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.
NTT Global Data Centers is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.