Build evaluation frameworks for conversational quality, task completion, audio understanding, customer satisfaction, and safety.
Integrate audio intelligence with agentic tool use, memory, personalization, and smart-home context.
Evaluate and benchmark emerging speech, audio, and multimodal AI technologies.
Deploy and monitor production audio and conversational AI services at scale.
Required Qualifications
Bachelor’s degree in Computer Science, Software Engineering, AI/ML, or a related technical field, and 5+ years of professional experience in software development, applied science, or ML engineering; or
Master’s degree in Computer Science, Software Engineering, AI/ML, or a related technical field, and 2+ years of professional experience in software development, applied science, or ML engineering
Experience with speech-to-text, text-to-speech, audio understanding, or conversational AI systems
Strong Python software engineering skills
Experience integrating LLMs or multimodal models into production applications
Familiarity with prompt engineering, evaluation, conversation design, latency optimization, and cloud AI services
Experience with Git, CI/CD, production monitoring, and cross-functional product collaboration
Preferred Qualifications
Experience with wake word, streaming audio, real-time inference, ASR/NLU frameworks, or ambient sound classification
Experience building consumer-facing voice, assistant, smart-home, or conversational products
Familiarity with edge AI, embedded devices, IoT, Linux-based systems, or hybrid edge/cloud architectures
Experience with privacy-aware audio systems, grounding, safety, and customer-trust mechanisms
Experience with Docker, Kubernetes, GCP/AWS, or scalable AI service deployment
The base salary range for this position is: $190,000 to $207,000*. *The base salary range above represents the low and high end of the salary range for this position. Actual salaries will vary based on several factors including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include annual bonus, short- and long-term incentives, and program-specific awards. In addition the position may be eligible to participate in the benefits program which include, but are not limited to, medical, vision, dental, 401K, and flexible spending accounts.
Position requires in-office presence in Seattle, WA on a hybrid schedule for Monday, Tuesday, Wednesday, and Thursday with a work from home day on Friday. The position will start remote and then will move into the hybrid schedule.
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)
Official description on file with Talent.