Key Responsibilities
Manages the planning, coordination and delivery of assigned in-person and online education programs, courses and custom training engagements.
Serves as the primary contact for assigned member cooperatives, statewide associations, instructors, and internal partners by responding to inquiries, resolving concerns, and coordinating educational requests.
Analyzes participation, enrollment, completion, and credential data to communicate development progress and recommend continued learning opportunities.
Coordinates program logistics, including registration, scheduling, instructor communications, materials, virtual and onsite support, participant communications, and post-program activities.
Tracks assigned program budgets, expenses, and financial results and coordinates invoices, reimbursements, and related transactions to support financial accuracy.
Coordinates instructor scheduling, communications, content reviews, and material updates to support learning objectives and branding standards.
Collaborates with the meetings team and other internal partners to resolve program issues and supports a consistent attendee and learner experience.
Represents NRECA at education programs and conferences, with travel as needed to support successful program delivery.
Qualifications
Required Qualifications and Skills
Bachelor’s degree in education, communications, business, accounting, a utility-related field or a related discipline.
Five or more years of experience in education program management, training administration, member services, customer relationship management, event management or a related field.
Demonstrated ability to manage multiple programs, priorities and deadlines while maintaining strong attention to detail.
Strong relationship-building and customer service skills, with experience working effectively with members, customers, instructors or other stakeholders.
Strong analytical and problem-solving skills, including the ability to translate participation, enrollment, completion and credential data into practical insights and recommendations.
Excellent verbal and written communication skills, with the ability to communicate clearly with diverse audiences.
Ability to report to the office when required.
Preferred Qualifications
Experience working with learning management systems, event registration platforms, reporting tools or similar education technology.
Essential Physical Requirements
Requires close visual acuity to perform activities, such as: preparing and analyzing data and figures; transcribing and writing; viewing a computer terminal; and reading details.
Requires ability to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
Salary Range: $97,000 - $119,000 annual salary
Final compensation determined by individual qualifications, experience, and internal equity.
Disclaimer Statement: The preceding job description has been written to reflect management’s assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned.
Additional Requirement
The preceding job description has been written to reflect management’s assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
NRECA is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail humanresources@nreca.coop or call: 703-907-5992 - NRECA Arlington Human Resources. Please call 402-483-9275 - NRECA Lincoln Human Resources, for Lincoln, NE employment opportunities. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
The U.S. Equal Employment Opportunity Commission (EEOC) recently released the 'Know Your Rights' poster, which updates and replaces the previous "EEO is the Law" poster and "EEO Is the Law Poster Supplement".
Pay Transparency Non-Discrimination. NRECA will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision for more information.
E-Verify. As a Federal Contractor, NRECA is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information please click on the following link: E-Verify.
For more information about life at NRECA please visit www.Electric.coop.
