Partner closely with Commercial Managers and Technical Service team to support customer qualification activities for new Beverage/Packaging products produced at Bay Minette.
Act as the Voice of the Customer (VOC) champion for Bay Minette, coordinating the communication of customer requirements, qualification feedback, product performance results, and emerging market needs to support successful product commercialization and continuous improvement throughout the product lifecycle.
Coordinate, at the plant level, the transition of newly qualified products into commercial manufacturing.
Monitor product and process data including mechanical properties, earing, gauge control, flatness, surface quality, formability, and coating.
Evaluate can manufacturing process performance against customer specifications, critical output variables and Bay Minette’s plant operational metrics.
Promptly respond to customer, commercial team, and technical service inquiries regarding current product capabilities, manufacturing histories, and product/process performance.
Provide technical support during customer issue investigations and quality incidents.
Coordinate metallurgical, quality, and statistical analyses required to assess product performance and issue resolution.
Lead root cause investigations related to product performance concerns.
Coordinate corrective and preventive actions with Product Development, Operations, Quality, and Technical Service teams.
Adhere to and support company quality, environmental, health & safety, and certification standards, including ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, IATF 16949:2016, and ASI Certifications, where applicable.
Minimum Qualifications
Bachelor’s degree in mechanical, chemical or materials engineering.
Minimum 3 years of experience in aluminum sheet manufacturing or beverage can-making operation roles.
Strong analytical skills with demonstrated experience in statistical analysis, process capability evaluation, and visualization of product performance trends.
Proven ability to communicate and collaborate across functions and locations.
Demonstrated ability to manage multiple priorities and make sound technical decisions in customer-facing and manufacturing environments.
Willingness and ability to travel domestically to customer locations to support product qualifications, and customer performance evaluations.
Preferred Qualifications
Master’s degree in related field
Previous experience in a large, high volume manufacturing environment
Experience in managing/supervising others with demonstrated results.
Please note that we are unable to provide visa sponsorship for this position. Candidates must be legally authorized to work in the United States without the need for current or future sponsorship.
What We Offer
Novelis’ benefits reflect our commitment to supporting employees and their households with flexible, high-quality options, including:
Medical, dental, and vision insurance
Company-funded Health Savings Account (HSA) and Health Reimbursement Account (HRA)
Company-paid life insurance and voluntary coverage options
Competitive paid time off
401(k) savings plan with company match
Retirement and post-retirement health coverage options
Employee assistance programs available 24/7
Wellness, career development, and work-life support resources
Location Profile
Novelis' newly announced Bay Minette facility will be located 35 miles northeast of Mobile AL and 45 miles west of Pensacola FL and is expected to create approximately 1000 high-paying advanced careers in modern manufacturing. This highly advanced rolling and recycling facility will be the first of its kind. It will primarily serve our customers in the beverage can and automotive markets. Novelis is committed to the community and will actively build partnerships in Baldwin County focused on recycling STEM education and workforce development. At Novelis we believe our culture of collaboration is our competitive advantage and we would love for you to consider building a career with us.
Novelis recognizes its talented and diverse workforce as a key competitive advantage. Nove
lis provides equal employment opportunities to all employees and applicants. All terms and conditions of employment at Novelis including recruiting hiring placement promotion termination layoffs recalls transfers leaves of absence compensation and training are without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal provincial or local laws.
Disclaimer
We encourage all potential candidates to follow the protocols below and to be diligent when sharing any personal information:1. Check the job posting is live and valid via our careers page: Careers - Novelis2. Verify any communication with us by contacting our talent team at Careers - Novelis
