Summary
We are growing and seeking a skilled, enthusiastic Field Applications Engineer to join our high-performance team. In this role, you will become a trusted technical advisor to our customers and a key support partner to our sales, marketing, and product management teams.
The successful candidate will demonstrate deep expertise in our servo drives products and integrated motion technologies, and how they are applied in
mission-critical motion control systems. You will play a pivotal role in helping customers achieve “design wins” by ensuring their end systems perform reliably and efficiently.
You’ll guide customers in understanding technical capabilities and selecting the best-fit solutions for their needs. Additionally, you will create compelling application content that enhances customer experience and drives long-term product line growth and success.
Primary Responsibilities
Deliver expert technical support to customers, accelerating implementation and reducing time to market.
Collaborate with territory managers and business developers to visit key customers and provide system-level application guidance.
Collaborate with product managers to understand product features and offer usability improvement suggestions.
Conduct in-depth technical training for Novanta colleagues, distributors, partners, and customers.
Document customer applications in detail to validate our value proposition and refine market insights.
Design and develop customer-facing demos for sales enablement and industry-leading tradeshows.
Benchmark top-selling products against competitors to highlight unique differentiators.
Attend tradeshows and conferences, write articles, and in general work on technical materials aimed at the promotion of our technologies within Robotics & Automation.
Required Experience, Education, Skills, Training and Competencies
Possess a B.S. in one or more engineering disciplines and prior experience in technical sales or engineering. (B.S. in Electronics/Telecommunication/Industrial Engineering or any related engineering studies)
3+ years of experience in design engineering, applications engineering, high technology sales support, or field service
Be able to communicate technical information to non-technical customers, partners and internal colleagues.
Be results-driven and customer-focused, self-motivated and able to work well in a team.
High level of English language.
Travel Requirements
Must possess a valid passport and be able to travel around the world (mostly in EMEA), if required. May require up to 30% travel.
Novanta is proud to be an equal employment opportunity and affirmative action workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, military and veteran status, disability, genetics, or any other category protected by federal law or Novanta policy.
Please call +1 781-266-5700 if you need a disability accommodation for any part of the employment process.
