About the Role
Reporting directly to our Senior Manager, Provider Network Strategy, the Licensing Senior Associate will support all licensing operations at Nourish, including assisting with day-to-day tasks, maintaining and optimizing workflows, developing net-new processes as we expand into new states and provider types, and helping to ensure the licensing process runs smoothly.
This role is critical for many of Nourish’s core operations; you’ll get the chance to work cross-functionally with our RCM, Payer Ops, Clinical Ops, and Customer Experience teams. The work you do will positively impact all stakeholders at Nourish—our patients (ensuring they get the life-changing care they need), our dietitians (providing a seamless licensing experience), and more.
Key Responsibilities
Own the end-to-end cycle of licensing applications for new and existing providers across the U.S., ensuring all requirements are met for licenses to be approved.
Support efforts to streamline existing licensing processes by providing suggestions for automation or new tools, optimizing individual steps, and ensuring smooth workflows.
Develop SOPs (detailed guides) for new state or provider licensing, and own the implementation across the team.
Assist in managing/uptraining our contract licensing team.
Help track licensing metrics and report on progress, roadblocks, and other updates; provide suggestions on how to make our reporting more robust & actionable.
Provide direct support to our Registered Dietitians, Medical Doctors, Nurse Practitioners and therapists and own/manage all licensing communications to these providers.
Communicate effectively with cross-functional teams to share updates, reprioritize work, and gather input as needed.
We’d love to hear from you if
You have 3+ years of experience in provider licensing, provider operations, healthcare operations, or a closely related field.
You are familiar with licensing processes and state licensing requirements for RDs or MDs, NPs, therapists.
You are an effective communicator and enjoy collaborating with people across different roles and teams.
You are meticulously organized and detail-oriented.
You thrive in ambiguity. Changes to processes and workflows don’t stress you out—you see them as opportunities to learn and grow.
You enjoy building processes from the ground up
You are tech-savvy and open to learning and using new technologies.
You are flexible and adaptable when facing new challenges and circumstances.
You’re passionate about Nourish’s mission. You’re interested in nutrition and are eager to contribute to solving America’s healthcare crisis.
More Information
The Nourish Bar
Our Values
Why Nourish Exists
How We Work
Comp Philosophy
Benefits
