This position is located at Fort Greely, Alaska and will be filled at Level 2 or Level 3, depending on education and relevant technical experience.
Core Responsibilities
Initial Training & Qualification
Oversee initial qualification training for new System Operators.
Create, maintain, and update Qualification Training Records in response to system upgrades or process changes.
Continuation Training
Develop and facilitate monthly GFC/GCN training events: gather input, develop slide decks, present material, and field operator questions.
Conduct routine proficiency evaluations, assess performance, and deliver targeted feedback or remedial training.
Documentation & Process Improvement
Contribute to the development, review, and maintenance of operator checklists, work instructions, and related documentation.
Identify opportunities to improve operational efficiency or reduce the possibility of errors.
Drive implementation of approved changes.
Anomaly Investigation & Support
Assist site personnel in investigating anomalies: document issues, collect data, perform limited troubleshooting, and prepare Reach-back Requests for external assistance
Cutover and Transition Support
Serve as Site Transition Director during asset cutovers and major system transitions, ensuring all participants understand objectives, possess required documentation, and remain focused on correct execution.
Basic Qualifications
Level 2
Minimum 2 years of relevant technical experience with Bachelors of Science; 0 years with Masters
Level 3
Minimum 5 years of relevant technical experience with Bachelors of Science; 3 years of relevant technical experience with Masters
Both levels
Minimum 5 years of relevant technical experience with Bachelors of Science; 3 years of relevant technical experience with Masters
Active Secret clearance with eligibility for Top Secret clearance.
CompTIA Security+ or equivalent to meet DoDM 8140.03 Information Assurance technical certification requirements.
Strong proficiency with the bash shell, common Linux commands, the Filesystem Hierarchy Standard (FHS), and Linux file management.
Solid understanding of Cisco routers and switches, including routing protocols, IP addressing, and VLANs.
Ability to read, write, and follow technical documentation to reliably execute system tasks.
Proven ability to interpret log files, monitor active processes, and analyze performance metrics to diagnose and resolve anomalous behavior.
Excellent communication skills; capable of translating technical concepts for diverse audiences.
Willingness to support On-the-Job Trainers in preparing new trainees to become qualified GFC/GCN System Operators.
Desired qualifications
Experience working with GFC and GCN systems/applications
Hands-on experience with Cisco hardware, Active Directory, VMware, and/or SolarWinds network monitoring platform.
Practical experience on Red Hat Enterprise Linux (RHEL) platforms.
Additional networking or Linux certifications such as CompTIA Network+, Cisco CCNA, or Red Hat RHCSA.
Why Join Us?
Play a pivotal role in a mission-critical defense system.
Support a skilled team while shaping training and operational standards.
Work alongside industry leaders, government partners, and frontline warfighters.
Primary Level Salary Range: $83,400.00 - $125,200.00
Secondary Level Salary Range: $103,600.00 - $155,400.00
The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.
Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.
The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.
Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.