Working closely with infrastructure, cybersecurity, cloud, and business stakeholders, the Manager ensures network services align with organizational objectives and evolving business needs. The role also provides leadership during complex incidents and supports the continuous improvement of mission-critical services.
The ideal candidate has a proven track record of leading high-performing engineering teams in mission-critical environments, delivering large-scale technology transformations, and fostering a culture of innovation, accountability, and engineering excellence.
Key Responsibilities
The Manager’s primary areas of responsibility include ensuring defined standards are in place, managing the technical lifecycle of products and services, and delivering change and transformation against approved designs, while ensuring a smooth transition and handover to Network Operations.
Responsible for defining and documenting Network Engineering Standards.
Responsible for the creation of Low-Level Design documents to meet requirements outlined in the High-Level Design.
Responsible for budgeting and procurement activities relating to the build and delivery of new services and projects.
Responsible for ensuring a smooth transition/handover to Operations in line with the agreed Operational Acceptance Process.
Responsible for managing Technical Lifecycle Management for all Network & Communications services.
Responsible for supporting Architecture in the creation and upkeep of a Delivery Roadmap for Network Engineering.
Responsible for supporting Architecture in scoping activities required to produce the High-Level Design.
Responsible for supporting Architecture in undertaking Proof of Concept activities.
Responsible for ensuring skillsets remain relevant and up to date to deliver change and provide a high level of support.
Responsible for providing escalation support to Operations for complex troubleshooting of Major Incidents as required.
Provide on-call escalation support on a rota basis and work extended hours as required.
Responsible for creating performance reports and liaising between technical teams and senior management.
Responsible for audit and compliance reporting and evidence support.
Core Skills & Experience
8–10 years’ experience in network engineering solutions within a global enterprise-scale organization (5,000–50,000 users), covering both traditional data centers and cloud environments.
At least 5 years’ experience leading/managing teams.
Considerable hands-on experience in design engineering and building resilient and scalable security solutions, ideally within financial services or investment banking.
Strong understanding of cybersecurity principles, global financial services business models, regional compliance standards, relevant local regulations, and applicable laws.
Understanding of risk and compliance concepts and the ability to translate them into effective security solutions.
Experience with automation and orchestration, including scripting against APIs.
Strong understanding of Layer 2, Layer 3, and Layer 4–7 network and security technologies.
Familiarity with testing tools, networking technologies, and techniques used to troubleshoot and resolve complex technical problems involving services, applications, and network hardware/software.
Background in automation of monitoring, observability, health checks, and change management.
Understanding of the future impact and potential applications of Quantum technologies and AI within network infrastructure.
Technical Skills & Experience
Expert knowledge and experience in several of the following areas
NGFW platforms and management tools such as Tufin
Network Access Control in enterprise environments
Secure Web Gateway technologies
Zero-Trust Network Access and SASE
Application Delivery & Load Balancers
Public and private cloud security tools and services
Workflow automation
Cisco/Arista Routing & Switching
DNS, IPAM, and DHCP
ServiceNow integrations
SD-WAN solutions
Network monitoring and reporting tools
AWS/Azure cloud networking
AI enablement
Desirable Technology Experience
Check Point, Fortinet, Palo Alto
Tufin
Forescout, Cisco ISE
F5
Infoblox
Microsoft Active Directory, CyberArk
Illumio
Zscaler (ZIA, ZPA, ZDX)
Technical Certifications
Candidates should have the following certifications or demonstrable equivalent working experience:
ITIL v3 Foundation or higher
Relevant vendor certifications
AWS Cloud
Azure Cloud
Personal Attributes
Highly organized with a proven ability to operate effectively under pressure and meet tight deadlines.
Strong problem-management and customer-service skills.
Positive attitude with the ability to remain composed under pressure.
Ability to work effectively with global teams to deliver projects, often at pace and under challenging circumstances.
Ability to interact with senior management and clearly present status updates and next steps.
Maintains high professional standards, challenges the status quo, and continually seeks better ways of working.
Strong written and verbal communication skills.
Discourages a “hero culture” and promotes a team-first environment while ensuring staff welfare.
Acts with integrity and embraces the philosophy of treating customers fairly.
Works effectively as one IT community across regions and the business.
Embraces the philosophy and principles of Group IT.
Understands and applies Northern Trust’s working practices, policies, and procedures.
Salary Range
$114,500 - 194,700 USD
Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.
Work Authorization
Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
Working with Us
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.
Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.
Reasonable Accommodation
Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com, or alternatively you can discuss your individual requirements with the recruiter you are working with.
