We are a global technology company developing innovative solutions for mining, tunnelling, and construction, improving project safety, environmental impact, and productivity. We offer premium equipment, all-round aftermarket services and high-quality chemicals and rock support as our core products to our customers. We operate globally in over 30 countries with more than 1,800 experts. At Normet, we commit to a culture founded in our Values - Caring, Committed & Courageous. We foster your talent, with us you shine.
Manage the Services Execution activities according to safety and quality standards with responsibility over results and customer satisfaction within own area of responsibility.
Main Responsibilities
1. Promotes safety culture and ensures compliance standards are implemented and followed.
2. Manages the Services Execution business in own area of responsibility.
3. Sustains consistent profitability and growth in own area of responsibility. Is responsible for customer satisfaction and client relationship management and development in own area of responsibility.
4. Researches, evaluates and recommends new or enhanced products/services or equipment upgrades that will meet customer needs
5. Ensures optimal quality and quantity of the service employees in own area of responsibility. Is responsible for the continuous learning, competencies and development orientation. Challenges employees to continuously improve key competencies.
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6. Influences to relevant stakeholders to ensure cross-functional operations are completed according to business needs.
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