Document and communicate technical issues and translate technical issues into step-by-step resolutions for customer counterparts and internal Nordic team members
Participating in platform upgrades and performing testing as needed
Continuously improving process and internal support documents
Participating in continuous learning opportunities to grow solution expertise
Working on projects that may be assigned on an ad hoc basis and may assist other corporate initiatives as necessary, directed, assigned, or requested
Skills and Experience
Generally, requires a bachelor’s degree and 5 years of related experience, a master’s degree and 3 years of related experience, or 8 years of related experience and no degree.
4+ years’ experience in building and deploying automations required
Certification or experience with building automations on UiPath
UIPath RPA associate or advanced RPA developer certification preferred
Experience working in healthcare provider eco-system preferred
Demonstrated ability to seek out, analyze, and solve novel problems
Excellent communication skills, written and verbal
Strong customer service skills
Proficient with Microsoft Office applications
Strong attention to detail and ability to organize
Ability to work independently and within a team environment
Experience working in an Agile model
Additional details
Position will be remote, anywhere in USA
Occasional travel up to 5% of the time
Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.
