Nordic Global
From Nordic Global's careers page
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Position Title: Storage Engineer I
Department: Information Technology
Shift: Primarily M-F 8-5 Must be willing to work off shifts, nights, weekends as required.
Reports To: Enterprise Storage Manager, IT
The Storage Engineer I responsibilities include completing work on major, complex projects with full competency. Coordinate with both technical and non-technical staff and vendors on the implementation of complex projects. Perform analysis, diagnosis, and resolution of complex problems on both physical and virtual infrastructure platforms. Recommend, implement and document corrective solutions and preventative measures. Monitor performance metrics within the Data Protection and Storage environment such as disk I/O utilization, bandwidth utilization, processors, port utilization. Participate in evaluation and recommendation of new technology solutions. Provide support and guidance to IT for all Health System and affiliate entities. Document work in the form of policies, standards and knowledge base articles.
This position consists of ensuring solutions are delivered in adherence of defined standards and policy.
The Storage Engineer I position is expected to actively work technical projects as well as provide/receive guidance to/from team members as needed to ensure quality and delivery of work.
This position is expected to work both independently and with various teams across the Mercy Health enterprise.
Provide training and mentoring on technologies to peers and colleagues
Engage with Vendors for tier 2 and tier 3 troubleshooting on issues identified with providing resolution and remediation
Evaluate, tests and perform impact analysis for software and firmware updates
Monitors and tunes the system to achieve optimum performance levels in standalone and multi-tiered environments.
Conducts system analysis, configuration management and develops improvements for system performance, availability and reliability.
Provides in-depth diagnosis for storage and backup systems software/hardware failures and develops procedure for working tasks
Perform tasks related to the operation, servicing, trouble shooting, and administration of platform technologies:
SAN Fabric components
Fiber attached configurations
Rubrik
Data Retention and Archival Storage Reporting
Virtual / Logical platforms management
NAS file permissions
SMB and NFS protocol configurations and administration
Virtual / Logical platforms and partitioning
Hardware break fix coordination management
High Availability and Clustered configurations
2+ years of experience in Enterprise Storage Engineering
High understanding of knowledge for Rubrik Backup/Recovery solution
Working knowledge of de-duplication and compression technologies
Working knowledge with VMWare VADP and VCB backup APIs
Working knowledge of EMC PowerMax storage systems
Working knowledge of Enterprise Dell PowerScale NAS solution
Working knowledge of Cisco MDX SAN fabric technologies
Working knowledge of NetApp Data ONTAP AFF storage systems
High understanding knowledge of virtualized data center architecture and components
Working knowledge of Unix/Linux Operating system
Experienced at SAN and NAS storage monitoring and health reporting
Strong understanding of server backup and recovery methodologies
Able to prioritize and execute tasks in a high-pressure environment.
Ability to author technical documents and create procedure manuals
Strong interpersonal skills, oral communication skills, and proven analytical and problem-solving abilities
Strong understanding of the organization’s goals and objectives
Ability to conduct research into current and future technologies
Highly self-motivated and directed, with keen attention to detail
Healthcare knowledge/background including data privacy practices and laws
Strong customer service orientation
Experience working in a team-oriented, collaborative environment
On-call availability 7/24 as part of a rotation schedule
Other duties as assigned
Demonstrate a deep understanding of the application of technology in the technical environment and its business return
Can create clear transition plans to demonstrate to a client how they can achieve their long-term objectives in stages
Have the necessary communication and interpersonal skills to interact with clients at all levels
Can keep up to date with technology as it develops and inform their clients of the potential impact
Can take a conceptual solution and turning it into a working operational plan, for the client
Act as the technical point of contact for clients and technical teams throughout the client life cycle for incident and request management
Be self-managing and capable of prioritizing work load based on client requirements
College diploma or university degree in the field of computer science, telecommunications, information sciences, or related field and/or 2+ years equivalent work experience.
Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.
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