Maintains a high level of interaction with all clinical areas to continually enhance/improve patient are and the end-user experience.
Shares on-call duties with other individuals within Information Services.
Coordinates and participates in both internal and external user group functions.
Demonstrates an independent work initiative, sound judgement, diplomacy, tact and professional demeanor.
Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior.
Stays current with technology through seminars, educational opportunities, and trade magazines.
Other duties as assigned.
Knowledge Skills and Abilities
Leadership or supervision skills
MEDITECH or Epic knowledge
Database administration knowledge
Experience in inter- and intra-departmental communications
Highly effective and proven customer service skills
Strong problem solving skills, including the ability to analyze problems, determine cause and initiate corrective action
Has a working knowledge of all software modules of the HIS, has in-depth knowledge of selected modules shared with analyst staff.
Note
Willing to consider an Associate's Degree in Information Technology and 4 years experience beyond the minimum requirement in lieu of a Bachelor's degree.
Physical Demands
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Standing. Occasionally
Walking. Occasionally
Sitting. Frequently
Lifting/Carrying. Occasionally 35 lbs
Pushing/Pulling. Rarely
Climbing. Occasionally