Ensure staffing practices comply with hospital policies, labor laws, and regulatory requirements.
Extremely comfortable and fluent with Excel.
Prepare and submit regular reports on staffing metrics, trends, needs/adjustments to leadership.
Ensure compliance with NMMC policy regarding staffing and safe scheduling.
Facilitate orientation and training sessions for employees new to performing this role.
Maintains daily shift operations in staffing office.
Completes API Data Entry for entire inpatient areas (Nursing Services).
Remains accountable for accurate record keeping by recording call-ins, schedule changes, sick leave, floating of staff, and low census hours in API system.
Participates in reviewing/revising staffing processes for effective/efficient operations.
Reporting
4 Week Staffing Projection Grid, SHRIN Log Report, Staffing Adjustment, 24-Hour Summary, Pre-Staffing Grids, Have/Needs Report, Employee Clocking Report, Late Schedule Change Report, Late Call in Report.
Communicates pertinent staffing plans for future shifts with the Supervisors, Clinical Managers, and/or Charge Nurses to verify and facilitate daily staffing.
Contacts off duty or part-time personnel to cover call-ins or vacancies.
Facilitates phone calls and requests from various departments.
Manages the upkeep of Service Recovery Box.
EPIC
Enters notification funeral home data into the Electronic Medical Record and notifying the funeral home.
Scheduling System Trainer
Offers training and support to department managers and employees on staffing policies, procedures, and scheduling software.
Impromptu employee training on the current scheduling system as well as the self-scheduling App
Assists with the implementation training of various departments and/or facilities for scheduling.
Assists managers with daily maintenance and/or editing of schedules.
Facilitates employees with the Help Desk for employees with questions regarding current scheduling system.
Knowledge Skills and Abilities
Must demonstrate excellence in verbal and written communication skills
Must have knowledge of and demonstrate excellence in computer skills such as Word, Excel, Scheduling Software
Must have knowledge of Staff Roles and Functions
Must adhere to value statement as evidenced by positive public relations with visitors and co-workers
Must have knowledge of specific staffing requirements and take initiative in calling personnel for staffing coverage
Must work well under pressure, be attentive to detail, prioritize work and be able to multi-task
Must be flexible to meet the multi-dynamic needs of the organization
Must interact with Nursing Personnel: Work assignments, Communication with Staff on Schedules, Assist with Staffing Coverage
Must interact with Hospital Personnel: Assist in Locating Employees and Communicating Routine Messages
Must have strong organizational and time-management skills.
Must have excellent communication and interpersonal abilities
Must have proficiency in staffing software and Microsoft Office Suite
Must have analytical skills to interpret staffing data and make informed decisions
Must have the ability to work under pressure and handle multiple tasks simultaneously.
Must be able to work under pressure in a fast-paced environment.
Physical Demands
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Standing. Constantly
Walking. Frequently
Sitting. Rarely
Lifting/Carrying. Frequently 50 lbs
Pushing/Pulling. Frequently
Climbing. Occasionally
Balancing. Occasionally
Stooping/Kneeling/Bending. Frequently
Reaching/Over Head Work. Frequently
Grasping. Frequently
Speaking. Occasionally
Hearing. Constantly
Repetitive Motions. Constantly
Eye/Hand/Foot Coordinations. Frequently
Salary Range
$20.20 - $30.30
Education
Associate’s Degree | Business Administration/Management | Required
Certifications
