Receives patient record(s) from external sources (Diagnostic Testing, Physicians, Consults, etc.) and refers to Physician/Nurse Practitioner for review.
Customer Service
Responsible for screening and handling incoming telephone calls as directed.
Schedule patient testing, consult, and/or referrals.
Provides patient/family teaching necessary for continuing care during and after discharge.
Responsible for maintaining supplies necessary for quality patient care.
Education
Participate in performance improvement activities (EXCEL).
Regulatory
Adheres to NMHS/NMMC and Departmental Policies/Procedures/Guidelines.
Complies with applicable State/Federal regulations/laws/policies/procedures/guidelines.
Knowledge Skills and Abilities
Knowledge of various medical terminology; required
Knowledge of Electronic Heath Record Systems; preferred
Must maintain CPR Certification (American Heart Association-AHA); required
Good written and verbal communication skills; required
Excellent organizational skills; required
Working knowledge of basic computers and computer software; required
Interaction with a patient population of all ages ranging from neonates to geriatrics, required
Must demonstrate professionalism and personal integrity
Must organize and prioritize work flow
Must be consciences, flexible, and open to change
Assures compliance with regulations, policies, procedures and guidelines
Works independently as well as team /group setting
Must have extensive contact with: patients, family members, RN’s, NP’s, Physicians, and other RHC staff members
Must have good written and verbal communication skills
Must reflect a positive, caring attitude toward clients, patients, staff and the public we serve
Physical Demands
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Standing. Constantly
Walking. Constantly
Sitting. Occasionally
Lifting/Carrying. Frequently 50 lbs
Pushing/Pulling. Frequently
Climbing. Occasionally
Balancing. Occasionally
Stooping/Kneeling/Bending. Occasionally
Reaching/Over Head Work. Occasionally
Grasping. Frequently
Speaking. Constantly
Hearing. Constantly
Repetitive Motions. Constantly
Eye/Hand/Foot Coordination. Frequently
Salary Range
$19.24-$24.05
Education
High School Diploma, GED, or Project Search Graduate | Required
Certifications
Certified Medical Assistant - American Association of Medical Assistants, National Certified Medical Assistant - NCMA, Registered Medical Assistant - American Medical Technologists
