Responds to patient’s call lights/requests and reports to appropriate personnel when necessary.
Assists patients in meeting nutritional needs, including but not limited to assisting with feeding, providing fluids and supplements.
Inventory Control
Orders, stocks, and replenishes unit supplies and necessary equipment in a cost-efficient manner.
Participates in identifying unit financial responsibility during budget preparation.
Assists with keeping unit within its budget restraints.
Communication
Facilitates unit communication including, but not limited to, telephones, intercom system, call light system, computers, etc. and relays information as appropriate.
Communicates patient information, concerns, or issues to appropriate interdisciplinary team member(s).
Facilitates and directs communication among visitors, employees, and physicians within assigned unit.
Customer Service
Welcomes visitors to the unit by greeting them, answering questions, giving directions, and referring inquiries as appropriate to nursing staff.
Answers telephone and directs calls and inquiries to the appropriate department or staff member.
Polite and friendly in all interactions whether by phone or in person.
Ensures a safe and clean environment for patients and health care team.
Documentation
Documents care provided using worksheets and/or the electronic medical record.
Regulation
Adheres to professional standards, behavioral standards, and hospital policies as set forth by the organization.
Complies with applicable Local/State/Federal policies/procedures/guideline/regulations/laws/statues.
Maintains confidentiality by protecting personal healthcare information of all patients.
Knowledge Skills and Abilities
Must meet and maintain education requirements upon hire and annually as determined by unit and Continuing Education Department
Basic knowledge of computers preferred
Must be able to read and write
Utilizes and cares for equipment on nursing unit
Must be able to recognize changes and abnormalities in the patient’s condition and report to appropriate staff
Must be able to prioritize patient care, carry out assigned duties and report and/or document same utilizing worksheets and electronic medical record.
Assumes additional duties as delegated or needed.
Job requires frequent interactions with patients, family members, nurses, physicians, visitors, and other staff members.
Must have effective written and verbal communication skills
Must reflect a positive, caring attitude toward patients, staff and the public.
Must have excellent customer service skills, both in person and by phone
Physical Demands
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Standing. Constantly
Walking. Constantly
Sitting. Occasionally
Lifting/Carrying. Frequently 50 lbs
Pushing/Pulling. Frequently
Climbing. Occasionally
Balancing. Occasionally
Stooping/Kneeling/Bending. Occasionally
Reaching/Over Head Work. Occasionally
Grasping. Frequently
Speaking. Constantly
Hearing. Constantly
Repetitive Motions. Constantly
Eye/Hand/Foot Coordination. Frequently
Salary Range
$15.07-$18.84
Education
High School Diploma, GED, or Project Search Graduate | Required
Certifications
Cardiopulmonary Resuscitation (CPR) - CPR, Certified Nursing Assistant (MS) - MS Nurse Aide Registry
