The Role
Nium is looking for a Card Program Manager to oversee the end-to-end lifecycle, operational performance, and expansion of our global card issuance products. You will be the central operational owner for our card programs, acting as the primary bridge between external partners (card networks, BIN sponsors, issuer processors) and internal product, engineering, and compliance teams. As we aggressively scale our commercial and stablecoin card offerings on the N1 platform, you will ensure these programs launch flawlessly, operate within strict compliance and network rules, and deliver exceptional unit economics. This role sits at the intersection of product operations, partner management, and business strategy, reporting into the Stablecoin product leadership.
Responsibilities
Manage the end-to-end lifecycle of Nium’s card issuance programs, from partner onboarding and technical implementation to daily operations and optimization.
Serve as the primary relationship manager for card networks (Visa, Mastercard), issuing banks/BIN sponsors, issuer processors, and card fulfillment vendors.
Partner closely with engineering and product teams to architect and launch commercial stablecoin card programs, ensuring seamless operational alignment with satoshi wallet verification APIs and non-custodial wallet integrations.
Own program unit economics, working with finance to track interchange revenue, network fees, processing costs, and overall program profitability.
Collaborate with Legal, Risk, and Compliance teams to ensure all card programs strictly adhere to network rules, regional financial regulations, PCI-DSS, and AML/KYC requirements.
Lead cross-functional go-to-market readiness for new card products, coordinating with sales, marketing, and customer support to ensure successful market entries.
Investigate and resolve escalated program issues, acting as the primary point of contact for major operational incidents affecting cardholders or partners.
- Develop and maintain comprehensive program documentation, operational runbooks, and partner SLAs.
- Requirements
- 7+ years of experience in product operations, program management, or partner management within the fintech, payments, or banking sectors.
3+ years of direct experience managing card issuing programs (credit, debit, or prepaid) and working directly with major card networks (Visa, Mastercard).
Deep understanding of the card issuance ecosystem, including issuer processors (e.g., Marqeta, Thales, Galileo), BIN sponsorship models, interchange mechanics, and physical/virtual card fulfillment.
Proven ability to manage complex, multi-stakeholder external partnerships and negotiate operational SLAs.
Strong foundation in payment compliance, network operating regulations, and financial risk management.
Excellent cross-functional leadership skills, with a track record of driving alignment between highly technical engineering PODs and business-oriented commercial teams.
Highly analytical mindset with the ability to build performance dashboards, analyze transaction data, and identify operational bottlenecks.
Excellent written and verbal communication skills, capable of translating complex network rules into actionable engineering or business requirements.
Nice to Have
Experience working with card networks and processors
Direct experience launching or managing crypto-linked cards, stablecoin payment rails, or Web3 financial products.
Prior experience operating card programs across multiple international jurisdictions simultaneously.
