Support complex or high-priority missions as needed
Team Support & Oversight
Provide day-to-day guidance to Robot Operators in India
Monitor operator performance, productivity, and adherence to operational standards
Assist with onboarding and training of new operators
Cross-Regional Coordination
Maintain regular communication with California-based supervisors, leads, and operations teams
Participate in shift handoffs, mission reviews, and operational meetings
Ensure India operations remain aligned with global processes and expectations
Scheduling & Workflow Support
Assist in managing daily operator schedules and coverage
Help coordinate workload distribution and mission prioritization
Quality & Performance Management
Review mission execution, documentation quality, and operator feedback
Identify process improvements and escalate operational challenges
Technical Troubleshooting & Escalation
Support operators in resolving technical issues and determining escalation paths
Coordinate with engineering or technical support teams when needed
Reporting & Documentation
Provide operational updates and performance insights to leadership
Ensure accurate documentation of incidents, anomalies, and mission results
Safety & Compliance
Reinforce company safety standards and operational best practices
Promote a culture of accountability, communication, and continuous improvement
Qualifications
Required
English fluency (spoken and written) with daily communication with US teams
Prior experience in one or more of the following
○ Remote operations or robotics
○ Technical support or customer service leadership
○ Operations supervision or team coordination
Demonstrated leadership, coaching, or mentoring experience
Strong communication, organizational, and problem-solving skills
Ability to work from the India office while supporting U.S. operational hours, including evening or overnight shifts as required.
Preferred
Familiarity with remote operations, robotics, or industrial automation.
Exposure to robotics, industrial systems, or solar operations
Experience leading teams in a 24/7 operations environment.
Why Join Nextpower
Lead a growing robotics operations team in India
Collaborate with international teams and advanced AI-driven technology
Opportunity to influence processes and team development during early growth
Clear career path into senior leadership as operations scale
Nextpower is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
At Nextpower, we are driving the global energy transition with an integrated clean energy technology platform that combines intelligent structural, electrical, and digital solutions for utility-scale power plants. Our comprehensive portfolio enables faster project delivery, higher performance, and greater reliability, helping our customers capture the full value of solar power. Our talented worldwide teams are redefining how solar power plants are designed, built, and operated every day with smart technology, data-driven insights, and advanced automation. Together, we’re building the foundation for the world’s next generation of clean energy infrastructure.
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