We are looking for someone who demonstrates
Customer-centric approach with every customer interaction
Focus on resolving on-site issues while using an ‘out of the box thinking’ approach to drive innovation
Effective and continuous communication across all stakeholders
Strong organizational and project management skills
Consistent collaboration while driving effective teamwork
Desire for continuous improvement and top performance
Key Responsibilities
Provide customers with remote and on-site technical and engineering support with the goal of successfully integrating Nextpower foundation solutions technology.
Lead internal and external field and office-based engineering personnel working around the globe
Envision, develop, implement and improve internal processes and tools for utilization across global teams
Work hand in hand with Nextpower’s Product Development, Machinery Engineering, and Software Engineering teams to co-develop fantastic solutions
Ensure customer feedback, issues, and other critical information obtained during field support is resolved when possible, escalated when necessary, and is documented and communicated back to other internal stakeholders, including Product Development and Machines team.
Work to resolve issues on-site and in the office by utilizing effective and efficient decision-making skills to ensure technology is integrated while ensuring customer satisfaction,
Drive technology improvement and processes using analytical engineering decisions independently and/or collaboratively with internal stakeholders and SMEs,
Travel to provide on-site operational and technical support
Drive the design of, implementation of, and completion of required and ad-hoc field testing of foundations solutions hardware and machinery,
Complete on-site parts procurement, machine repair. Leverage specific skillset of other personnel internal and external as needed.
Design, build, and implement training of equipment operators, engineers, mechanics both internal and external to the company
Train and support on-site mechanic teams,
Work closely with R&D Product and Machinery Engineering and Test Engineering to integrate technology, mitigate installation issues while ensuring customer satisfaction throughout the process,
Recognize and report safety concerns. Lead team members in engineering out safety risk.
Qualifications
Experience
5+ years of experience in field engineering, applications engineering, product development, mechanical engineering or a related technical field
Experience working in the renewable energy sector preferred
Hands-on experience with heavy machinery, foundation installation, or construction site operations
Proven track record of resolving on-site technical issues and providing engineering field support
Experience in customer-facing roles, providing direct technical support and troubleshooting
Management experience preferred
Experience with both hardware and software tools.
Very strong computer skills required
Survey or GPS equipment experience preferred
Education
Technical certificate in heavy machinery engineering or construction, such as a CCA, CCM, Certified Crane Operator Certification, or Assistive Design Certificate
Bachelor’s degree in civil engineering, Mechanical Engineering, Structural Engineering, Construction Management, or a related technical discipline
Advanced degree in Engineering, Software development, or other technical field preferred
Equivalent work experience in field engineering or construction may be considered in place of a formal degree
Knowledge
Strong understanding of engineering principles, geotechnical considerations, and structural analysis
Familiarity with construction site safety regulations, best practices
Knowledge of solar tracker systems, foundation installation techniques, and pile driving equipment
Understanding of mechanical and electrical components related to foundation machinery
Proficiency in reading and interpreting engineering drawings, technical specifications, and site plans
Skills
Technical Problem-Solving: Ability to diagnose and resolve on-site technical issues efficiently
Communication & Collaboration: Strong verbal and written communication skills to effectively interact with internal teams, customers, and subcontractors
Project Management: Ability to manage multiple tasks, prioritize field activities, and ensure timely issue resolution
Hands-on Mechanical Aptitude: Capability to troubleshoot and repair field equipment and machinery
Training & Support: Experience conducting technical training for customers and field operators
Adaptability & Innovation: Ability to think critically and apply innovative solutions to field challenges
Nextpower offers a comprehensive benefits package. We provide health care coverage, dental and vision, 401(K) participation including company matching, company paid holidays with unlimited paid time off, generous discretionary company bonuses, life and disability protection and more. Employees in certain positions may be eligible for stock compensation. All plans are in accordance with relevant plan documents. For more information on Nextpower’s benefits please view our company website at www.Nextpower.com.
Pay is based on market location and may vary based on factors including experience, skills, education and other job-related reasons. The annual salary range for this position is $110,000.00-120,000.00
NEXRSR
At Nextpower, we are driving the global energy transition with an integrated clean energy technology platform that combines intelligent structural, electrical, and digital solutions for utility-scale power plants. Our comprehensive portfolio enables faster project delivery, higher performance, and greater reliability, helping our customers capture the full value of solar power. Our talented worldwide teams are redefining how solar power plants are designed, built, and operated every day with smart technology, data-driven insights, and advanced automation. Together, we’re building the foundation for the world’s next generation of clean energy infrastructure.
Nextpower is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We are Nextpower
