You will work closely with customers and partners as your primary point of contact for feedback and resolution of issues and will be the customers’ advocate for issues that require assistance from the HQ Support team. You will provide feedback to the Product Management team on new feature requests and product enhancements from your customer base. Heavy travel within the territory is required and as necessary to support other company-based engagements within the US.
This is a highly impactful role – You will have a compelling opportunity to impact the business and advance your career.
Responsibilities include
Objective #1 is to exceed our sales targets.
Articulate the high-level benefits of Netskope's architecture to our target audiences (typically senior security management up to CISO and CIO).
Construct best practices for presentations, demos, and Proof of Concept/Value exercises as well as overall win strategy.
Take an active role in your regions customer success and help resolve any customer satisfaction issues, escalating cross functionally when needed.
Understand the customer need and establish company's product as the best solution that addresses that customer requirement and provides business value
Present the Netskope cloud security solution to prospective customers
Create and deliver demonstrations of the products
Gather customer technical requirements
Work trade shows as necessary
Provide insight on competitive solutions and differentiate between them
Create evaluation test plans with customers and partners and managing the evaluation process to a successful conclusion
Lead Proof-of-Concepts (POCs)
Present at Conferences and Seminars
Respond effectively to RFIs/RFPs
Job Requirements
7+ years of relevant experience as a Solutions/System Engineer with a proven track record and demonstrable skills at presenting technical information at the business executive level or at the architect level
Strong empathy for customers AND passion for revenue and growth.
Strong communication (written and verbal) and presentation skills ranging from tech level up to senior executives. Comfortable in public speaking and presenting to both internal and external executive audiences.
Ability to scale from the whiteboard to working with security architects to influencing CISOs.
Love and passion for helping customers and delivering satisfaction even when faced with difficult customers.
Demonstrable experience with systems installation, configuration and administration Linux, MacOS and Windows-based systems
Proficient in mobile device technologies (MDM/MAM) and OS such as Android and iOS
Knowledge of certificates, key management systems, HSM and related protocols
Proven hands-on experience with information security solutions such as Web Proxy, NGFW, Security Gateways, working with remote access and site to site VPN technologies, SAML/SSO, DLP, Data security and understand but also write regex expressions
Experience working with Cloud Identity Providers, SCIM, SIEM, SOAR, EDR and SD-WAN Deployments and Integrations
Experience working with Active Directory Services including ADFS, working knowledge of Azure AD is desired
Experience working with Public cloud environments (AWS, Azure and GCP)
Working knowledge of the broader threat landscape and the ability to distill technology trends, and explain complex behaviors in simple terms
Travel - within region. Experience working in and selling cloud-based technologies (SaaS, IaaS, and PaaS).
Desire
Demonstrable experience with scripting languages such as Python, and REST API framework.
Prior experience with other vendor Cloud Security solutions is advantageous.
Strong security skills that would include hands-on experience with Bluecoat, Symantec, McAfee, Checkpoint, Cisco, Juniper along with other appropriate certifications (e.g. CISSP, CCSK, CCSP, CCSE, GCFW, PCNSE, JNCIS-SEC/JNCIP-ENT, GCIH, etc).
Agile Scrum Certification: CSPO, CSM, or CSP | Project Management Certification: PMP
Advanced level network technology certifications (e.g. CCNP, CCIE, CCSP, JNCIE, etc).
Education
Relevant Bachelor’s degree; preference for computer science or related degrees
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Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.
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The application window for this position is expected to close within 50 days. You may apply by filling out the below information, or visiting our Netskope Careers site.
