NCR Atleos
From NCR Atleos's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
NCR Atleos enables financial institutions and retailers to deliver reliable self-service banking and operational services through customer, partner and field-service ecosystems.
Manage day-to-day vendor operations and service delivery across assigned services.
Govern SLA/KPI performance through reviews, audits, ageing analysis and action tracking.
Resolve backlogs, repeat failures and escalations through root-cause and corrective actions.
Coordinate customer updates, recovery plans, risks and operational priorities.
Lead vendor onboarding, capacity planning, compliance, renewals and transitions.
Monitor billing, cost and productivity; drive optimization without affecting service quality.
Provide dashboards and management reports on performance, trends, risks and actions.
Drive automation, continuous improvement and accountability across teams and vendors.
Bachelor's degree in business, operations, engineering, supply chain or a related field.
6+ years in vendor management/service operations or third-party delivery, Preferred 1 to 2 years in a lead or supervisory role.
Experience managing SLAs, KPIs, escalations and vendor improvement plans.
Strong analytical, communication and stakeholder-management skills, with proficiency in Excel and PowerPoint.
Postgraduate
Any qualification in operations, supply chain or business management will be added Bonus
Experience in ATM, banking technology, managed services or distributed field operations.
Knowledge of contracts, procurement, commercial controls, risk and vendor compliance.
Experience using dashboards, data analysis or automation to improve decisions and service outcomes.
Offers of employment are conditional upon passage of screening criteria applicable to the job.
EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
Scores your resume against this job the way resume scanners do: the job's hard and soft skills, searchability, recruiter tips and formatting.
Create a free account to see your score. Your resume stays in this browser until then, and we never store it.
Already a member? Sign in