This is a full-time, salaried, non-exempt role.
WHAT SUCCESS LOOKS LIKE
Registration, discount code, and event billing records are accurate and current for every assigned event.
Standard reporting packages are delivered on time for each event and partner program.
The partner event calendar, prospectus tracker, and monthly partner newsletter are complete and delivered on schedule.
Status meeting summaries and action items go out same day, and open action items are tracked to completion.
Contract-bound events and partner deliverables are on the calendar and flagged to team members 30 days before each deadline.
Processes, vendor setups, and playbooks are documented and current.
YOU WILL
Registration, Billing & Reporting
Operate our event registration and app platforms day to day, and create, apply, and track discount code series.
Track registration, invoice -sent, and payment-due dates and status, and coordinate with the billing team to keep event registration and billing records accurate and current. Finance maintains billing ownership and invoice approval.
Manage vendors day to day by logging platform issues and vendor responses and join monthly vendor and partner status meetings.
Prepare standard reporting packages for each event and partner program, including partner event reporting for the Partnerships team.
Event Planning & Execution
Support Ngage, national conferences, regional events, and field marketing and partner-contracted events by owning defined tasks under the direction of the event lead.
Maintain project schedules, run status meetings, and send summaries and action items for events, vendors, and partners.
Coordinate with Field Marketing on events and handle logistics, including shipping, swag ordering, and exhibit check-in.
Provide on-site and overflow support across the portfolio, especially in February-March and September-October, including occasional nights and weekends.
Partner Marketing & Process
Maintain the partner calendar, prospectus tracker, and schedule of partner marketing opportunities.
Draft and assemble the monthly partner resources newsletter, using AI tools for first drafts and summaries, with review for accuracy and confidentiality.
Share industry, partner, and vendor trends and new features with the team.
Document processes, vendor setups, and playbooks, and keep them current as processes change.
YOU BRING
Associate or Bachelor's degree in marketing, event management, hospitality, communications, or a related field, or equivalent experience
One to two years of related B2B event experience, including internships or co-ops with associations that run multiple events
Foundational understanding of events (registration, logistics, sponsorship, on-site execution) plus interest in partner and association marketing
Comfort learning new software quickly, and the curiosity to dig into functionality rather than settle for defaults. Practical experience using AI tools, with good judgement about verifying output and protecting confidential information
Relationship focused, collaborating with internal partners, industry associations and vendors
Strong attention to detail and the ability to manage multiple tasks and meet deadlines in a fast-paced environment
Proactive by nature, bringing executional follow-up with clear verbal and written communication.
Comfort working with data, including organizing registration and event data and following templates to summarize results
A proactive approach to problem solving, and the judgment to flag risks and questions early
Ability to work from our Nashville office on a hybrid schedule and travel for events as needed
Ability to lift up to 30 lbs, with or without reasonable accommodation.
Preferred Qualifications
Hands-on experience with event platforms such as Swoogo, EventMobi, Cvent, or Bizzabo
Familiarity with Salesforce or HubSpot, and with project management tools such as Monday.com http://Monday.com
Experience with billing, invoicing, or registration reconciliation
Experience working with state or national associations in financial services, banking, or compliance
Experience producing email newsletters
SCHEDULE & LOCATION
This is a full-time position (40 hours per week), typically Monday-Friday, with hybrid work out of our Nashville office on Broadway. Occasional evening and weekend work and travel are required for events, with higher demand during February-March and September-October. Estimated 20% travel and three required in-office days per week.
WE OFFER ALL REGULAR FULL-TIME TEAM MEMBERS
A fun, fast-paced work environment
Responsible PTO Plan that meets or exceeds state and local medical and family leave laws
11 paid holidays
Community and social events to keep you connected and engaged
Mental Health Benefits
Medical, Dental and Vision insurance
Company-paid Group Life Insurance, Short- and Long-Term Disability
Flexible Spending Account & Health Savings Account
Aflac Benefits – Critical Illness, Cancer Protection, & Hospital Choice
Pet Insurance
401 (k) with company match with eligibility on Day 1 of employment
2 Paid Volunteer Time Off Days
And much more!
Part-Time and Contractor positions are not eligible for company benefits, including paid time off, health insurance, and other employee benefit programs. Full-time temporary employees are eligible for certain group benefits after a waiting period; specific eligibility timing will be provided at the time of offer.
AAP/EEO Statement
Ncontracts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
