Highlights of Responsibilities
Administer, maintain, and support Windows servers, workstations, laptops, tablets, printers, virtual machines, and associated IT infrastructure supporting the U.S. Army Print and Media Distribution Division (USAPMDD).
Configure, deploy, monitor, and maintain VMware ESXi, vCenter, virtual servers, and supporting virtualization technologies.
Manage Active Directory user accounts, group memberships, organizational units, Group Policy Objects (GPOs), and authentication services to support secure system operations.
Create, manage, and support user accounts and administrative functions within Army Microsoft 365 (A365) and related enterprise services.
Monitor and manage server file shares, access controls, backups, audit logs, and system performance to ensure operational availability and data integrity.
Install, configure, test, patch, upgrade, and maintain operating systems, applications, firmware, and hardware components in accordance with established configuration management processes.
Troubleshoot and resolve hardware, software, network, printer, VoIP, and end-user technical issues; coordinate with internal and external support organizations to restore services and resolve outages.
Support technology refresh initiatives by installing, migrating, upgrading, and decommissioning end-of-life equipment and systems.
Open, manage, and coordinate support cases with vendors and service providers, including Microsoft, VMware, Cisco, DISA, NETCOM, and other stakeholders as required.
Document system configurations, maintain network and infrastructure diagrams, track system changes, and support Change Control Board (CCB) activities.
Implement and maintain cybersecurity controls in accordance with the Risk Management Framework (RMF), DoDI 8500.01, DoDI 8510.01, NIST SP 800-53 Rev. 5, and applicable Department of Defense cybersecurity requirements.
Develop, maintain, and update RMF documentation and artifacts, including system diagrams, configuration documentation, Plans of Action and Milestones (POA&Ms), security procedures, and supporting authorization packages.
Perform Security Technical Implementation Guide (STIG) and Security Requirements Guide (SRG) reviews; create and maintain STIG checklists; document mitigations; and ensure systems remain compliant with applicable security requirements.
Conduct vulnerability assessments and compliance reviews using ACAS/Nessus, SCAP Compliance Checker (SCC), STIG Viewer, and related cybersecurity tools; analyze results and coordinate remediation activities.
Review, test, and apply security patches, firmware updates, vulnerability remediations, and cybersecurity directives to maintain system security and compliance.
Maintain eMASS records and supporting cybersecurity documentation; track vulnerability findings, corrective actions, and POA&M items to support continuous monitoring and compliance activities.
Support Assessment and Authorization (A&A) activities, cybersecurity inspections, audits, and security control assessments by preparing required documentation, system inventories, and technical artifacts.
Evaluate proposed system changes, hardware, software, and network enhancements for security impacts and compliance with RMF requirements.
Support incident response, contingency operations, backup and recovery activities, and cybersecurity investigations to ensure mission continuity and system resiliency.
Prepare and deliver status reports, document completed work, and provide technical briefings and recommendations to government stakeholders as required.
Qualifications
Requirements
Active Secret security clearance required.
Bachelor’s degree in Information Technology, Cybersecurity, Computer Science, or a related field, or an equivalent combination of education and relevant experience.
CompTIA Security+ certification required (DoD 8570/8140 compliant), or a higher-level certification such as CASP+ (SecurityX) or CISSP.
Minimum of 2 years of experience in cybersecurity, information assurance, system administration, IT operations, or a related technical field.
Experience supporting and administering Windows-based information systems, implementing security controls, and maintaining compliance with cybersecurity requirements is preferred.
Physical Requirements
Sitting for long periods
Standing for long periods
Ambulate throughout an office
Ambulate between several buildings
Stoop, kneel, crouch, or crawl as required
Travel by land or air transportation 25 %
About Empower AI
All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm’s overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.
If hired for this position, the base salary range would be within the range provided. The base salary range represents the anticipated low and high end of the salary range for this position. Actual salaries may vary based on various factors including but not limited to work location, skills, experience, gov con contractual requirements, and performance. The range listed is just one component of Empower AI's total compensation package for employees.
Pay Band Min
USD $63,500.00/Yr.
Pay Band Max
USD $98,280.00/Yr.
