THIS IS A HYBRID ROLE BASED IN QUANTICO, VA (RKB) WITH REMOTE WORK ELIGIBILITY AND UP TO 10% OF TRAVEL INVOLVED.
JOB DUTIES
Design, develop, test, and maintain custom solutions on the Microsoft 365 / Power Platform toolset (Power Apps, Power Automate, SharePoint Online, SPFx, JavaScript/TypeScript) to automate business processes and improve the user experience, as directed by the Government-prioritized backlog.
Provide front-end and back-end maintenance and custom configuration for the Government's public-facing web content on the current web content management system (e.g., AFPIMS) using HTML, CSS, JavaScript, and Adobe Creative Suite.
Ensure all web content and applications are fully compliant with Section 508 accessibility requirements, responsive design principles, and Government coding standards, and prepare Voluntary Product Accessibility Templates (VPATs) for developed applications upon request.
Support the modernized IT Service Portal and self-service experience by developing portal components, forms, and knowledge presentation features in coordination with the UX Designer and ITSM platform developers.
Participate in the Agile development cycle: refine backlog items, estimate, develop, unit test, demonstrate completed work to Government stakeholders, support User Acceptance Testing, and obtain documented stakeholder acceptance before closure.
Apply secure coding standards and Federal security guidelines (including NIST SP 800-218 SSDF practices), perform code reviews, and deliver compliant code and configuration packages for deployment through the platform owner and Change Management.
Provide Tier II/III support for complex collaboration platform and web content issues, contribute Tier 0 knowledge articles and end-user guidance on platform capabilities, and follow the Customer-Confirmed Ticket Closure process.
Maintain technical documentation, solution designs, and data governance and security settings for developed solutions, and contribute development status and automation recommendations to the Monthly Customer Support Activity Report and CX Roadmap.
Qualifications
REQUIREMENTS
Bachelor's degree and a minimum of 4 years of related experience (an additional 4 years of related experience may be substituted for the degree).
Must be a U.S. Citizen.
Must possess and maintain a current DoD 8570/8140 IAT Level I baseline certification (e.g., CompTIA A+ CE, Network+ CE, Security+ CE, CCNA-Security, or SSCP) prior to performing cybersecurity-related duties
Must have an Active Secret Clearance (favorably adjudicated T3/T3R) to start.
Must be willing and able to obtain Top Secret eligibility after start, if required by mission needs.
Must be within investigation scope and/or currently enrolled in Continuous Evaluation / Continuous Vetting.
Demonstrated ability to work independently, analyze problems, determine the appropriate course of action, and exercise discretion and independent judgment with limited day-to-day supervision.
Minimum of 3 years of web or Power Platform development experience in an enterprise environment.
Proficiency in HTML5, CSS3, JavaScript/TypeScript, and modern front-end practices, and hands-on experience with Power Apps, Power Automate, and SharePoint Online/SPFx.
Demonstrated experience delivering Section 508 / WCAG 2.x compliant, responsive web content and applications.
Experience working in an Agile framework with sprint demonstrations, UAT, and stakeholder acceptance.
Experience with a web content management system and with Adobe Creative Suite for web graphics.
Strong problem-solving, documentation, and communication skills.
DESIRED SKILLS
Microsoft Certified: Power Platform Developer Associate or Power Platform Functional Consultant; Microsoft 365 Certified: Developer Associate.
Experience with Microsoft 365 GCC High, Dataverse, Power BI embedding, and Microsoft Graph API.
Experience with AFPIMS or other DoD public-facing web content platforms and DoD web policy (DoDI 8550.01, OMB M-23-07 digital-first experience).
Experience supporting Department of War (DoW), DoD, or other compliance-driven Federal IT environments.
Experience using ServiceNow (incident, request, knowledge, CMDB, Service Catalog, Virtual Agent) or a comparable enterprise ITSM platform.
Familiarity with ServiceNow Service Portal development and knowledge base presentation.
CompTIA Security+ CE certification.
PHYSICAL REQUIREMENTS
This position requires the ability to perform the below essential functions:
Sitting for long periods
Standing for long periods
Ambulate throughout an office
Ambulate between several buildings
About Empower AI
All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm’s overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.
If hired for this position, the base salary range would be within the range provided. The base salary range represents the anticipated low and high end of the salary range for this position. Actual salaries may vary based on various factors including but not limited to work location, skills, experience, gov con contractual requirements, and performance. The range listed is just one component of Empower AI's total compensation package for employees.
Pay Band Min
USD $87,320.00/Yr.
Pay Band Max
USD $135,160.00/Yr.
