A key focus will be managing the user experience for terminal operators, rail planners, and dispatchers who depend on seamless intermodal workflows - and defining how automation transforms these roles.. You will collaborate with product teams across TOS and Rail to define and manage the Kaleris intermodal product suite.
This role requires significant engagement with customers and Kaleris field operations (Sales and Services) to understand market needs, industry demands, and customer feedback.
Responsibilities
Own the product roadmap for intermodal functionality within N4 and related TOS products
Gain deep understanding of customer operations at a intermodal facility; identify product gaps and generate ideas that grow market share and improve customer experience
Help define the automation strategy for rail operations including automated rail-mounted gantry cranes (ARMGs), automated stacking cranes, and other rail yard equipment
Establish shared vision across the company by building consensus on priorities leading to product execution
Be the primary product owner for user interfaces used by dispatchers, planners, clerks, and equipment operators in intermodal workflows
Drive product development with world-class engineers and designers
Integrate usability studies, research, and market analysis into product requirements to enhance user satisfaction
Define and analyze metrics that inform the success of intermodal products
Create methodology to help partners integrate with Kaleris in a standardized way—reducing risk, effort, time, and resources
Understand Kaleris's strategic and competitive position; deliver products recognized as best in the industry
Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm
Required Qualifications
Bachelor's degree in Computer Science, Engineering, Supply Chain, or related field
3+ years of hands-on experience working in container terminal operations (yard planning, vessel planning, rail operations, gate operations, or equipment dispatch)
OR 3+ years implementing or supporting Terminal Operating Systems at container terminals
Strong understanding of container terminal workflows including vessel operations, yard management, rail loading/unloading, and gate processes
Direct experience with intermodal handoffs between marine terminals and rail/truck operations
Familiarity with real-time optimization and job dispatching in automated environments
Analytical mindset with strong problem-solving skills; ability to structure complicated issues and find creative solutions
Excellent communication and presentation skills; ability to convey ideas clearly to technical and non-technical audiences
Passion for making the complex simple and creating exceptional products that end-users can implement and use effectively
Preferred Qualifications
MBA or Master's degree
5+ years of product management experience building software solutions
Proven track record launching 1+ new products with measurable results
Experience with N4, SPARCS, or other major Terminal Operating Systems
Working knowledge of rail operations within a terminal environment (rail scheduling, rail yard inventory, train loading/discharge)
Familiarity with terminal equipment operations (RTGs, RMGs, reach stackers, terminal tractors), manned and/or automated
Understanding of EDI messaging standards used in terminal-rail communication
Success as a Product Owner in an Agile/Scrum development process
Experience with integration patterns (APIs, EDI, equipment automation interfaces)
Experience in supply chain software products and/or the rail freight industry
Willingness to travel up to 20%
Kaleris is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
