Nava's Program Managers have 10+ years of experience overseeing delivery outcomes and client relationships for a set of large-sized projects to create positive delivery environments.
What you'll do
Exceed the expectations of our government partners by cultivating strong, trusting relationships and maintaining high situational awareness at the agency level
Proactively detect risks and work collaboratively with the delivery team and program stakeholders to effectively resolve them (issues can span delivery, process, culture, expectation setting, staffing, contract milestones, finances)
Engage our clients on a continuing basis to ensure their needs are met or exceeded, understand their vision, collaboratively solve issues, and communicate our progress transparently
Maintain awareness of the broader project landscape and potential for new opportunities and risks and grow your program accordingly with surge contract line item numbers (CLINs), option years, and negotiations with subcontractors
Collaborate across projects and across the organization to proactively anticipate and solve problems across delivery
Support the creation of delivery environments built on mutual trust between government partners and our team
Scale efforts through a team of project managers and other functional delivery leads
Manage all the contracts and finances on within your portfolio in coordination with the finance team and coordinate necessary contract modifications
Set and uphold standards for delivery excellence and client service
Apply Nava's policies and guidance at the program level (E.g. utilization guidance)
Participate in developing on and delivering company objectives and key results
Required skills
Must have experience with Custom Software or Cloud infrastructure programs/projects
Must work east coast hours and easily travel to Richmond, VA by direct flight, short connecting flight OR train/car
Experience working with or for state government agencies, with solid understanding of government contracting, compliance, and importance of audit trails
Experience with leading and growing agile development teams and the challenges of managing a project at scale, whether you inherited that team or built it from scratch
Ability to demonstrate experience leading large-scale projects with significant complexity, including managing milestones, dependencies, and integrations with significant risk, uncertainty or scale
Experience using agile frameworks like scrum, kanban, or SAFe and familiarity with agile development practices such as continuous integration and continuous delivery
You are an empathetic communicator and relationship builder – you take a service-oriented approach to supporting the program team and our clients
Adaptable problem solving and ability to deal with multi-dimensional challenges involving many organizations, processes, cultures, and technologies
You are highly organized and care deeply about building and growing a sustainable, culture-conscious business
A strategic approach to delivery planning and contract management over the medium-term and long-term
An iterative approach to execution that emphasizes rapid team progress
Ability to maintain broader situational awareness beyond the immediate team
Excellent written and verbal communication skills
Desired skills
Previous experience in managing Paid Family Leave Benefits Programs, either in-house or as a vendor
Strong preference for experience working with Commonwealth of Virginia
Experience working closely with or inside state government (or local government of major cities like NYC, LA, Chicago, or Houston)
Proven track record of building and leading high-performing, agile technology teams of 50+ staff
Experience launching new production systems with high public visibility
Experience with long term, complex, and ambiguous IT modernization efforts
Experience with using common project management tools like Jira and Confluence
Track record of introducing and expanding agile transformation and pursuing best practices in project management with clients and stakeholders
Experience managing projects that provide production operations and support alongside ongoing product/feature development
Compensation
$157,500—$177,300 USD
Other requirements
All roles at Nava require the following
Legal authorization to work in the United States
Ability to meet any other requirements for government contracts for which candidates are hired
Work authorization that doesn’t require visa sponsorship, now or in the future
May be subject to a government background check or security clearance, depending on the contract
Perks working with Nava
Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs
Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost
Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge
Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO
Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus
Parental leave — paid time off for new parents, plus weekly meals delivered to your home
Wellness program — full platform offering physical, mental, & emotional health resources & support tools
Virtual care — see doctors online with no copay through a virtual visit program (depending on available providers)
Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest
401(k) match — Nava matches 4% of your salary to support your retirement savings plan
Flexible work — remote-first environment with flexibility built around your schedule and responsibilities
Home office setup — company laptop & setup assistance provided via Staples for remote work needs
Utility support — monthly reimbursement to help offset eligible home office utility expenses
Learning opportunities — internal training programs and resources to help grow your professional skills
Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs
Referral bonus — get rewarded when you refer great people who join the Nava team
Commuter benefits — pre-tax commuter programs to support in-office travel when applicable
Supportive culture — A collaborative and remote-friendly team environment where people genuinely care
Location
We have fully remote options if you reside in one of the following states:
Alabama, Arizona, California, Colorado, Connecticut, DC, Delaware, Florida, Georgia, Illinois, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin
If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time.
Stay in touch
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Please contact the recruiting team at recruiting@navapbc.com if you would like to request any form of reasonable accommodation during the application or interviewing process.
We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States.
Equal Employment Opportunity
Nava is committed to providing equal employment opportunities without discrimination or harassment on the basis of race, gender and/or gender identity or expression, color, creed, religion, religious creed, age, national origin, ethnicity, disability, veteran or military status, sex, sexual orientation, reproductive health autonomy, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth, genetic information, domestic violence victim status, marital status, citizenship status, or any other characteristic protected by law. Nava prohibits any such discrimination or harassment. This policy applies to all employees, applicants, contractors, and temporary workers of Nava.
