National Express
General Manager II
- Kenilworth, United States · On-site
- Salary not published
- Posted 6 weeks ago
From National Express's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
About the role
We are currently hiring a General Manager II to lead the performance and operations of our customer service center. Oversee business planning, staff development, and ensure a customer-centric environment. Ideal for experienced leaders with a background in transportation or customer service management.
Skills: p&l oversight, customer service, risk assessment, staff management, business planning, budget review, contract administration, operations management, safety management, leadership, coaching and development, performance management, sales support, data analysis, stakeholder management, policy compliance, customer retention, bilingual communication
What they ask for vs. your profile
Must have
- Customer service
- Bilingual Spanish
- Budgeting
- Contract management
- Data analysis
- Operations management
- Risk management
- Stakeholder management
- Training and coaching