Adhere to proper food rotation procedures to minimize waste and ensure product freshness.
Stock and replenish bar supplies, garnishes, and food items as needed.
Check guest identification to verify legal drinking age.
Prepare alcoholic beverages in accordance with established recipes and portion standards.
Monitor guest behavior and exercise sound judgment when determining whether to continue alcohol service.
Maintain accurate temperature and waste logs in accordance with safety and health guidelines.
Receive and inspect bar deliveries for accuracy and quality.
Fulfill internal beverage orders per restaurant or event specifications.
Reset bar and tables at guest departure and at end of shift.
Ensure all alcoholic beverage stations remain attended at all times.
Greet every guest with a friendly smile and positive attitude throughout the shift.
Follow hotel procedures for handling lost and found items.
Collaborate with other departments to address guest concerns or service needs.
Promote guest and team safety by adhering to established security protocols, including emergency response, key control, and confidentiality standards.
Follow all company policies and safety procedures; report accidents, injuries, or hazards to management, and complete required safety training and certifications.
Must maintain a professional appearance in accordance with company standards.
Additional responsibilities may be assigned as needed to meet evolving business demands.
Job Qualifications
Must be at least 21 years of age to serve alcoholic beverages.
Experience handling cash, credit card transactions, and balancing end-of-shift receipts preferred.
Accuracy in preparing drinks, processing orders, and following health and safety guidelines is critical.
Ability to work under stress.
Must be team-oriented with a strong sense of urgency and accountability.
Previous experience in customer service and food & beverage is preferred.
Familiarity with POS systems required.
TIPS certification required; training will be provided if not currently certified.
ServSafe certification required; training will be provided if not currently certified.
Physical Demands
Must be able to lift, push, or pull up to 50 pounds.
Requires prolonged periods of standing and walking, as well as frequent bending,stretching, lifting, pushing, and pulling.
Manual dexterity to perform precise movements such as shaking and pouring drinks accurately and using bar tools.
Visual acuity to operate POS systems and visually inspect food and beverage quality.
Ability to work in varying environmental conditions, including exposure to heat, cold, and loud noise levels.
As a family-owned business built on genuine relationships, Naples Hotel Group places immense value on the character and quality of our team. We are dedicated to creating an environment where associates serve each other, our partners, and the community with kindness and respect, working together toward meaningful shared success. Our tight-knit team structure ensures every voice is heard, fostering a collaborative culture rich with opportunities for career advancement and personal development.
Comprehensive Benefits Package for Full-Time Employees
Paid Time Off: 2 weeks of vacation in the first year and 4 sick days per year
Comprehensive health, dental, and vision insurance, plus disability and life coverage
401(k) with employer match
Exclusive global hotel discounts
Career growth opportunities across our hotel portfolio
Additional perks including paid volunteer time and lifestyle discounts.
Source: Naples Hotel Group
