The role is hybrid, requiring 3 days a week in the Dundee hub.
What You'll Do
Supervise SOC analysts in day-to-day monitoring and incident response activities
Ensure proper documentation and escalation of security events
Maintain SOC procedures and ensure consistent execution
Collaborate with other teams to support investigations and remediation efforts
Monitor SOC performance and contribute to reporting
Assist in on-boarding and training of new analysts
Support automation and process improvement initiatives
Improve detection quality while reducing noise
Enhance customer trust and retention through strong incident handling
What You'll Bring
Excellent track record in cybersecurity or IT operations and solid experience of leading and motivating teams
Strong experience in MSP, MSSP, or SaaS environments
Considerable experience in SOC environments and incident response
Deep understanding of SIEM, EDR, endpoint security, and cloud environments
Proven ability to manage 24/7 operations and high-volume alert environments
Ability to bridge technical details and business impact
Leadership + stakeholder management (internal + external)
Strong operational mindset (metrics, SLAs, service delivery) coupled with excellent organizational and communication skills
Certifications such as SEC+, GCIA, or GCIH are beneficial
Purple Perks
Medical, dental and vision coverage
Generous PTO and observed holidays
2 Paid VoluNteer Days per year
Employee Stock Purchase Program
FuN-raising opportunities as part of our giving program
N-ablite Learning – custom learning experience as part of our investment in you
The Way We Work – our hybrid working model based on trust and flexibility
About N-able
At N-able, our mission is to protect businesses against evolving cyberthreats with an end-to-end cyber resilience platform to manage, secure, and recover. Our scalable technology infrastructure includes AI-powered capabilities, market-leading third-party integrations, and the flexibility to employ technologies of choice—to transform workflows and deliver critical security outcomes. Our partner-first approach combines our products with experts, training, and peer-led events that empower our customers to be secure, resilient, and successful.
#LI-KP1
#LI-Hybrid
Supervise SOC analysts in day-to-day monitoring and incident response activities
Ensure proper documentation and escalation of security events
Maintain SOC procedures and ensure consistent execution
Collaborate with other teams to support investigations and remediation efforts
Monitor SOC performance and contribute to reporting
Assist in on-boarding and training of new analysts
Support automation and process improvement initiatives
Improve detection quality while reducing noise
Enhance customer trust and retention through strong incident handling
Excellent track record in cybersecurity or IT operations and solid experience of leading and motivating teams
Strong experience in MSP, MSSP, or SaaS environments
Considerable experience in SOC environments and incident response
Deep understanding of SIEM, EDR, endpoint security, and cloud environments
Proven ability to manage 24/7 operations and high-volume alert environments
Ability to bridge technical details and business impact
Leadership + stakeholder management (internal + external)
Strong operational mindset (metrics, SLAs, service delivery) coupled with excellent organizational and communication skills
Certifications such as SEC+, GCIA, or GCIH are beneficial
