Job Responsibilities
Shape and champion the creative vision by establishing visual guidelines, brand standards, and storytelling frameworks that communicate MX's mission effectively across all touchpoints while maintaining alignment with strategic offerings and go-to-market strategies
Direct the end-to-end creative process—from concept through delivery—ensuring creative excellence, brand consistency, and business alignment at each stage. Mentor and guide the creative team through MX's standard tools, timelines, and quality control processes
Build scalable creative operations and workflows that seamlessly fulfill design and asset needs for internal teams. Develop and maintain strategic creative roadmaps aligned with MX's business objectives and anticipate future creative capabilities
Empower MX team members with self-serve tools, templates, and resources to produce high-quality, on-brand content independently, expanding creative capacity across the organization
Collaborate cross-functionally with Sales, Marketing, Product, and Brand teams to develop clear strategic understandings, translate technical solutions into compelling customer-ready narratives, and ensure consistent messaging across all client touchpoints
Discover and understand audience values and pain points to inform emotionally resonant creative strategy. Lead creative reviews, secure stakeholder approvals, and conduct performance post-mortems to evaluate outcomes and apply learnings to future work
Articulate the rationale behind creative decisions to stakeholders, demonstrating how creative work builds brand trust, drives meaningful engagement, and contributes to revenue-driving initiatives and measurable pipeline generation
Basic Qualifications
8+ years of professional experience in creative leadership, design direction, or related creative roles within marketing, branding, or digital agencies, with demonstrated ability to lead and develop creative teams
Experience in fintech, B2B SaaS, or regulated financial services environments with exposure to complex go-to-market strategies and enterprise sales enablement.
Mastery of visual communication, design systems, and multimedia production. Proficiency in modern design tools (Adobe Creative Suite, Figma) and web design principles
Deep understanding of brand strategy, positioning, identity, and how to maintain consistency across marketing and product touchpoints in complex, multi-stakeholder environments
Demonstrated ability to develop strategically aligned, scalable creative solutions that drive measurable business outcomes, including pipeline generation and customer acquisition
Bachelor's degree in Graphic Design, Fine Arts, Marketing, Communications, or related field (or equivalent professional portfolio demonstrating mastery)
Preferred Qualifications
Experience translating audience psychology and human values mapping (HVM) insights into emotionally resonant creative strategies and campaigns
Track record of challenging creative boundaries, pushing visual trends forward, and maintaining awareness of competitive landscapes and best practices within relevant industries
Experience collaborating with Sales, Product, and Marketing teams on demand generation, product marketing, and sales enablement initiatives that directly impact revenue
MX is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, military or veteran status, status as an individual with a disability, or other applicable legally protected characteristics. We particularly welcome applications from veterans and military spouses. All your information will be kept confidential according to EEO guidelines. You may request reasonable accommodations by sending an email to hr@mx.com.
