Proactively identify service improvement actions
ABOUT THE INDIVIDUAL
Ideal Education / Specific Qualifications/ Certifications
Mandatory Certifications
ITIL V3 Foundation Certification – IT Service Management required
CompTIA A+ 2019
Microsoft 365 Fundamentals
Optional Certifications
Microsoft 365 Certified: Modern Desktop Administrator Associate
Microsoft 365 Certified: Teams Administrator Associate
Microsoft 365 Certified: Security Administrator Associate
Ideal Experience, Knowledge & Skills (What abilities should they have?)
Experience of using Microsoft Windows Operating Systems
Proven experience 3-5 years of using Microsoft Productivity Tools : O365, Azure Identity, Sharepoint
Experience of other technologies (Tableau , Microsoft Power BI , Liferay) would be advantageous.
At MSX we Value
Getting it done
Proving our words with our actions
Creating a better tomorrow for our clients, every single day
Fearlessly exploring new roads
Delivering on our commitments
Being exceptional teammates
We expect everyone at MSX to
Be decisive, solutions oriented and results focused
Hold themselves and others accountable to commitments
Focus on delivering great outcomes for their internal or external customers, and can respectfully and constructively challenge key stakeholders to consider better solutions
Overcome challenges with positivity and creativity
Be adaptable and open to change, and motivated to explore new and improved ways of working
MSX International has been a trusted partner to leading automotive OEMs and mobility companies worldwide, providing strategic support to transform retail operations. With a strong foundation built on Dealer Performance Improvement, Repair Optimization, and Consumer Engagement, we empower businesses by integrating people, processes, and technology to drive measurable success. As the mobility industry undergoes rapid transformation, MSX International stands as a catalyst for innovation, equipping clients with cutting-edge tools and deep industry expertise to navigate evolving market dynamics. MSX International remains the go-to partner for leading automotive OEMs, offering innovative, research-driven strategies to elevate retail operations and accelerate business growth.
