Supports local Customer Service teams, and provides support for other teams when needed.
Other duties as assigned.
What we are looking for
1-2 years’ experience in a customer service role, or equivalent combination of education and experience.
Strong ability and desire to provide excellent customer service and to promote and maintain high standards of quality.
Maintains a high level of commitment to achieve goals and has the desire and ability to deal directly with customers and represent Mouser Electronics.
Professional verbal and written communication skills in Swedish and English; additional knowledge of Danish and/or Norwegian language would be a plus.
Proficient in MS Office; experience with other systems are a plus.
Understands and able to correctly work with multiple currencies and other requirements with regard to processing international orders.
Exhibits strong analytical skills, problem solving and negotiation skills, and analyzes the impact of decisions before execution.
Demonstrates profound planning and organization skills and works very structured.
Accountable and integer, energetic personality.
Self-motivated and result-oriented and a good team worker (cross-cultural).
Takes initiative to expand knowledge for position utilizing all available sources
What do we offer
A long-term perspective with responsible tasks and attractive development opportunities in a dynamic team. You can also expect:
A modern, friendly, and inclusive workplace environment
Permanent employment contract
Competitive compensation
30 days of annual leave and paid special leave
Pension program, TGL, and life insurance
Health allowance of 5,000 SEK per year
Regular company-paid health checks (annually or every second year)
Appointment for assessment of health and work capacity when needed
A wide range of training and development opportunities through our Mouser University
Employee referral bonus program
Complimentary fruit and beverages at the workplace
Our office is located at the following address
Mouser Electronics Nordic AB
Jungmansgatan 12,
211 11 Malmo
Sweden
The salary range for this position is SEK 29,000 - SEK 33,350.
