Supports local Customer Service teams, and provides support for other teams when needed.
What we are looking for
1-2 years’ experience in a customer service role, or equivalent combination of education and experience.
Strong ability and desire to provide excellent customer service and to promote and maintain high standards of quality.
Maintains a high level of commitment to achieve goals and has the desire and ability to deal directly with customers and represent Mouser Electronics.
Professional verbal and written communication skills in German and English. Fluency in French is desirable.
Proficient in MS Office; experience with other systems are a plus.
Understands and able to correctly work with multiple currencies and other requirements with regard to processing international orders.
Exhibits strong analytical skills, problem solving and negotiation skills, and analyzes the impact of decisions before execution.
Demonstrates profound planning and organization skills and works very structured.
Accountable and integer, energetic personality.
Self-motivated and result-oriented and a good team worker (cross-cultural).
Takes initiative to expand knowledge for position utilizing all available sources
What we offer
A long-term perspective with responsible tasks and attractive development opportunities in a dynamic team. You can also expect:
30 days of annual leave, additional vacation pay and paid special leave days
Good work-life balance with hybrid working options and flexible working hours
Attractive company pension plans through capital-forming benefits, deferred compensation, and employer-financed pension plans
Over 60% discount on the Deutschlandticket (job ticket) and free parking
Subsidized fitness membership at “EGYM Wellpass”
A wide range of training opportunities through our Mouser University
Various health offers and events, as well as an ergonomic workplace
Access to exclusive discounts through our Corporate Benefits Portal
Our office is located at the following address
Mouser Electronics
Georg-Brauchle-Ring 53
80992 Munich
Germany
The salary range for this position is EUR 42,000 - EUR 44,100
