Escort guests to their tables and provide menus, ensuring that they are seated in a timely and courteous manner.
Handle guest inquiries, concerns, and special requests in a professional and efficient manner
Managing reservations including new reservations, confirmations, cancelations and updating seating charts
Work as a team and effectively communicating with management, bartenders, and service staff
Deliver on guests’ expectations and have the desire to create WOW moments
Perform additional duties as assigned that may be outside of the normal scope of duties based on business needs
About You
You enjoy assisting with food and beverage steps of service
You have basic communication skills
You are passionate about providing exceptional guest service and creating memorable moments
You are open to learning, developing, and growing both yourself, personally, and helping others do the same
You are trustworthy and have integrity
Must Haves
Ability to work a flexible schedule including weekends and holidays
Ability to collaborate in a team environment
Basic computer skills
Verbal and written communication skills
Luxury hotel experience, a plus
You will Enjoy
Free meals
Free uniforms and cleaning
Ongoing community outreach events
Hotel discounts
Associate’s events throughout the year
Healthcare benefits
401k retirement plan with company matching
Physical Requirements
Grasping, holding, sitting, walking, repetitive motions, bending over
Ability to stand and exercise mobility for extended periods of time during your scheduled shift
Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift
Ability to push and pull carts and equipment weighing up to 100 pounds on a semi - regular basis
At Montage Big Sky, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer – veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location.
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
