Monroe Tractor & Implement Co.
From Monroe Tractor & Implement Co.'s careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
You will act as an intermediary between customers and branch staff.
Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 75 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we pride ourselves on providing best-in-class sales and support to over 15,000 hardworking customers. Since our founding in 1951, the industries we serve have been transformed by the technologies, equipment, and capabilities undreamed of decades ago. But the people we serve haven’t changed, and neither have we. We’re still a family-owned business!
The Service Writer position is ideal for someone who is excellent with customers and is a problem solver. You will act as an intermediary between customers and branch staff.
High School diploma or equivalent
One or more years of experience in a Service Writer position and/or service or parts department
Great communication skills
Familiarity with agricultural and/or construction equipment is a plus
Computer skills including Microsoft Excel, Outlook, and Word
Self-starter with attention to detail, strong organization, and is goal-oriented
Comfortable dealing with the public
Strong team player
Able to lift 25 pounds
Assist in creating work orders
Review and maintain all repair orders for accuracy and completeness
Process records of parts requisitions, parts invoices, material invoices and outside labor invoices to ensure proper accounting
Assist in scheduling of service work
Keep the service manager informed on all work orders
Assist with warranties
Intermediary between parts and service, technician lead contact for parts
Ensure every customer is satisfied with the products and service
Pay Range: $19 - $28 per hour
Medical, Dental & Vision Insurance
401K Plan + Match
Competitive Paid Time Off Policy
Short/Long Term Disability
Family-owned and operated
Annual Reviews
Annual Incentive Bonus opportunity
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This is our target base range for this position. However, we are always looking for top talent. We scale pay based on the specific skills and background you bring. If your proven track record commands a higher package, we still want to hear from you.
$19—$28 USD
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