The Branch Manager is a fully on-site position and reports to the Operations Director.
Skills
Excellent communicator who can deliver clear direction and is not afraid of having challenging conversations, particularly about performance
Leadership-minded, with the capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically
High sense of urgency and high level of energy
Ability to gather, analyze, interpret, and communicate complex and disparate forms of written and verbal data and information and identify trends that may indicate high-risk issues to develop contingency plans and corrective action
Able to effectively use Outlook, excel, word, and other software options to organize and track day-to-day business responsibilities. Familiarity with working with CRM, or other ERP systems
Act in the capacity of a role model by displaying behaviors and actions that support the MT culture and values and hold others accountable to cultural values and behaviors
Responsibilities
Develops annual objectives and expense budgets for the branch. Approve department goals and budgets
Establish regularly occurring L10 meetings designed to; foster collaboration, create and complete specific branch goals, and improve communication within all departments
Ensures that all authorized plans and programs are carried out by the department heads relating to volume, profit, product mix, and market penetration
Responsible for the recruiting/hiring/developing/coaching of branch personnel, particularly the branch department managers. Leverage various company assets, including OEM vendors, Directors, and HR, to create appropriate personal improvement programs, and regularly occurring one-on-ones to increase the effectiveness of department manager’s leadership abilities
Constantly evaluates pricing, distribution, and competitive actions and policies. Implements changes to improve branch sales volume and profit
Ensures that all orders, and other customer communications, are promptly and accurately handled
Measures allowance on trade-ins with the sales manager to ensure fast turnaround. Ensures a balance between new and used equipment sales; helps to establish the number of repairs on trade-ins, repossessions, and rentals. Ensures repairs are complete within the target time frame
Recommends the acquisition of additional lines of equipment or changes in present lines. Examines equipment records regularly
Quarterly, evaluate department manager’s performance and expense against planned goals. With the approval of the Operations Director, helps to establish a compensation program for the department managers and employees, and modify it as necessary
Responsible for the enforcement of all company policy rules and regulations affecting branch personnel and demonstrates judgment that aligns with the brand when making business decisions
Maintains proper records, submits necessary reports, checks customer credit status, controls expenditures, and is responsible for all company assets
Responsible for maintaining customer relations on a firm, fair, and harmonious basis and can maintain composure during stressful times
Works closely with the company functional managers, cooperates with manufacturers’ representatives, maintains and sells the company image, conducts meetings, and performs other duties, as assigned by the President and Operations Director
Submits monthly, quarterly, and yearly plans, with results to the Operations Director
Develops and implements corrective action plans, in areas where objectives are not realized
Empower staff in the execution of the operating plan along with providing meaningful feedback
Method of Measurement
Actual-to-budget results in top-line revenue, profitability, and expense objectives as reported through our CDK financial reports
Performance of the responsibilities, as outlined in this job description
Successful completion of monthly, quarterly, and yearly objectives, as defined in the Branch Operation Plan and other KPI’s as needed
Yearly performance review
Benefits
Medical, Dental & Vision Insurance
Health Savings Account (Employer + Employee Contributions)
Accident & Disease Insurance
401K Plan + Match
Competitive Paid time off Policy
Short/Long Term Disability
Annual Reviews
Bonus Incentive Plans
Monroe Tractor is proud to be an Equal Opportunity Employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply and join a team where your work makes a difference every day.
This is our target base range for this position. However, we are always looking for top talent. We scale pay based on the specific skills and background you bring. If your proven track record commands a higher package, we still want to hear from you.
Pay Transparency
$80,000—$100,000 USD
