Work closely with Growth teams on early-stage opportunities to align close dates with resource availability across a portfolio of clients.
Document action items and meeting notes at Capacity Planning meetings with business capability leaders.
Leads a team of Resource Advisors and Resource Managers overseeing their day-to-day responsibilities for accuracy and completeness.
Escalate sensitive or high-risk staffing situations to leadership as needed.
Proactively reviews opportunity pipeline to create and understand the picture of upcoming demand
Maintain and ensure accuracy of data for resource capacity in workforce management tool
Track utilization against targets, analyze anomalies, and support remediation strategies to drive performance.
Validate external hire requests from business capability leaders, tracking approvals and open job requisitions in Workday once approved.
Work with line of business managers along with resources to gain meaningful understanding of their skills, experience and aspirations and identify the right opportunities for them.
Propose resources with current or near-term availability to project that align with their skills, professional goals, and/or staffing preferences.
Influence leadership and resources to accept alternate staffing outcomes by articulating the value and long-term or “big picture” benefits.
Understand and communicate the impacts (financial, client relationship, skill) of applying one resource over another.
Point of Contact for conflict resolution as it relates to resource needs, placements, allocations, and shifts.
Resolve staffing conflicts to the satisfaction of all parties, which may include identifying creative staffing alternatives and negotiating with projects and resources.
Identify instances of current and potential future over/under utilization and work with leadership to address issues and mitigate risk.
Required Qualifications
Bachelor’s degree in Business, Human Resources, Operations, or a related field (or equivalent experience).
6+ years of experience in resource management, workforce planning, project management, or a related function.
Strong analytical skills with the ability to interpret data and translate insights into action.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.
Highly organized with strong attention to detail and ability to manage multiple priorities
Preferred Qualifications
Experience using Workday or similar HRIS platforms.
Background in a large agency, consulting or professional services organization.
Excellent Microsoft application skills (Excel, PowerPoint, Teams, PowerBI)
Familiarity with capacity planning tools or utilization tracking systems, particularly Adobe Workfront.
Additional Information
At dentsu, we believe great work happens when we’re connected. Our hybrid way of working combines remote flexibility with regular in-person collaboration to spark ideas and strengthen our teams. Many of our employees who live within commuting distance (90 minutes) from one of our Headquarter or Hub Offices (New York, Chicago, Detroit, Los Angeles) are required to work in the office 2-3 days per week including one Team Day. The minimum number of days may vary by office and role. Dentsu may designate other HQ or Hub offices at any time. Those who do not live near an office may be designated as a remote employee, depending on the role and business needs. Regardless of your work location, we expect you to be flexible to meet the needs of our Company and clients, which may include attendance in an office from time to time.
The annual salary range for this position is $78,000-$110,000. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.
Benefits available with this position include
Medical, vision, and dental insurance,
Life insurance,
Short-term and long-term disability insurance,
401k,
Flexible paid time off,
At least 15 paid holidays per year,
Paid sick and safe leave, and
Paid parental leave.
Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.
To begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.
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Location
Detroit
Brand
Merkle
Time Type
Full time
Contract Type
Permanent
Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.
Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to ApplicantAccommodations@dentsu.com by clicking on the link to let us know the nature of your accommodation request and your contact information. We are here to support you.
