Key Responsibilities
Program Strategy & Planning
Develop comprehensive program strategies and roadmaps for complex, multi-channel marketing initiatives spanning digital, traditional, and experiential touchpoints
Lead cross-functional planning sessions with creative, strategy, data analytics, technology, and media teams to ensure integrated program delivery
Create and maintain detailed program charters, scope documents, and success metrics aligned with client business objectives
Client Relationship Management
Serve as the primary point of contact for assigned client stakeholders, building trust and maintaining strategic relationships across multiple markets
Facilitate regular client communications, including client stakeholder presentations, program reviews, and weekly status sessions
Help the working team navigate complex client organizational structures and cultural considerations for global programs
Proactively identify opportunities for program optimization based on client needs and team outcomes
Team Leadership & Coordination
Lead matrixed teams of 15-30 professionals across multiple disciplines, including creative directors, strategists, data scientists, developers, and media planners
Coordinate resources across regional offices and time zones to ensure consistent program delivery
Mentor junior project managers, providing guidance on best practices and career development
Foster collaboration between internal teams and external partners, including vendors, production companies, and technology providers
Program Execution & Delivery
Oversee program execution, ensuring deliverables meet quality standards and deadlines across all workstreams
Manage program budgets ranging from $1M-$3M+, including forecasting, tracking, and optimization recommendations
Implement risk management strategies and contingency planning for complex, multi-phase programs
Lead post-program retrospectives and capture best practices for future initiatives
Required Qualifications
Education & Experience
Bachelor’s degree in marketing, Business Administration, Communications, or related field
5+ years of program management experience in marketing, advertising, or consulting environments
Proven track record with programs where the agency acts as our clients’ “PMO” and is an integral part of their multi-vendor delivery system
Experience with a global CRM rollout and leading clients through the detailed steps and execution of the UAT process
Technical Skills
Advanced proficiency in project management tools (Jira a MUST, Zephyr a plus)
Familiarity with marketing technology stacks including CRM systems, marketing automation platforms, data management and eCommerce tools
Specific Microsoft Dynamics CRM experience a huge plus
Leadership & Communication
Exceptional leadership skills with experience managing large, diverse teams in matrixed environments
Outstanding written and verbal communication skills, with experience presenting to executives
Proven ability to influence and drive consensus among stakeholders with competing priorities
Cultural sensitivity and experience working across international markets
This role offers the opportunity to work on cutting-edge marketing programs for world-class brands while developing your career at one of the industry's leading marketing agencies. The position requires someone who thrives in a dynamic, client-focused environment and can balance strategic thinking with hands-on execution excellence.
Additional Information
The hourly pay range for this position is $55.01-$85.00. The hourly pay rate for the successful candidate is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law. Temporary employees are eligible for paid holidays in accordance with dentsu policy, as well as safe and sick time. This position is not eligible for any other benefits or other compensation.
To begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.
#LI-SG1 #LI-REMOTE #LI-HYBRID
Location
Detroit - 3000 Town Center
Brand
Merkle
Time Type
Full time
Contract Type
Temporary
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