Provide monthly overviews of staffing, cost, and resourcing status across crafts.
Flag resourcing risks early across Merkle DK and propose solutions to keep client accounts appropriately staffed.
Support the Commercial Operations Manager and Operations Coordinator on staffing work across crafts.
What We're Looking For
Experience in resource planning, workforce management, or operations within a professional services, agency, or delivery organization.
Experience supporting staffing across multiple departments or crafts is an advantage.
Experience with resourcing/booking systems such as WorkBook or WorkFront is an advantage, but not a requirement.
Strong Excel/spreadsheet skills; comfortable working with resourcing or workforce management tools.
Comfortable producing and presenting staffing data and reports.
Clear, proactive communicator, comfortable coordinating with stakeholders.
Organized and detail-oriented, with the ability to manage a high volume of moving parts.
What We Offer
A role with clear, dedicated responsibility for a key part of Operations.
Close collaboration with the Operations Team Lead and exposure to management reporting.
A collaborative team environment at Merkle CXM Denmark.
The full breadth to grow your clients: data, CX, commerce, technology and media in one integrated company, with capabilities recognised as leading by industry analysts
A global network with local roots: one of Denmark's leading digital agencies, with offices in Copenhagen and Aarhus, and part of Merkle's 16,000+ people in 30+ countries and the wider dentsu network
Room to grow: continuous learning and development, and opportunities across the global Merkle and dentsu network
An inclusive, collaborative culture where ideas are valued and everyone is welcome
Competitive salary and benefits. Your recruiter will share the full package
About Merkle
Merkle, a dentsu company, powers the experience economy. For over 35 years, Merkle has placed people at the heart of its digital business transformation approach. As the only integrated experience consultancy with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty. Recognized as a "Leader" by top industry analysts in categories such as digital transformation, commerce, experience design, engineering, technology integration, digital marketing, data science, CRM, loyalty, and customer data management, Merkle operates in 30+ countries with over 16,000 employees. Learn more at www.merkle.com.
Diversity and Inclusion
At dentsu, we believe in the power of diversity. We welcome all applications regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, color, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.
Additional Information
Please send your CV or LinkedIn profile along with a short note about your motivation if you are interested. Please only upload in PDF format.
We look forward to receiving your CV and motivational note (in PDF format)!
Contact
For any questions, please contact the TA in charge of this role: Benjamin Våg, Talent Acquisition Partner at benjamin.vag@dentsu.com
#LI-MERKLE #LI-Onsite #LI-BV1
Location
Copenhagen
Brand
Merkle
Time Type
Full time
Contract Type
Permanent
