KEY RESPONSIBILITIES
Workforce planning management
Own Amplifi workforce planning, converting demand from pitches, renewals and expansions into a rolling capacity forecast by capability, level and location, including scenarios for wins, losses and in-year scope changes.
Translate forecasts into hiring and annual resource plans, co-own in-year reforecasting with Finance, and escalate gaps between funded scope and planned capacity before they affect delivery.
Talent taxonomy and title realignment
Apply the North America talent taxonomy, levels, role definitions and billability categories across Amplifi; lead title realignment with Talent/HR and leadership, resolve anomalies, and manage sequencing and communications.
Maintain target pyramid shape by capability and workforce data that aggregates cleanly into the practice-level view.
Resource utilization and allocation
Set and govern utilization, billability and allocation targets, and run the standard reporting, breach review and bench-management cadence.
Own the single workforce view across headcount, billability, utilization, allocation, open positions and contingent usage, using funding and capacity data to optimize allocation across client delivery and growth.
Governing body for approvals
Represent Amplifi on the North America resource approval governing body, ensuring positions, backfills, contingent engagements and off-standard team shapes follow one approval chain with Finance and Talent/HR.
Chair Amplifi team and talent management meetings, prepare the Amplifi position for practice-level forums, record decisions and ensure they are implemented locally.
Team design, account and pitch staffing
Co-own client team design and redesign with capability and client leads, including role mix, level pyramid and onshore/offshore split; co-own the scope-to-staffing method with Client Operations.
Own pitch and account staffing, capacity protection and assignment matching, testing Amplifi Solutions and P&P as the first-line response before adding resource.
Talent mobility, assessment, progression and managed departures
Operate assessment and calibration with Talent/HR; co-own raises and promotions through the governing body against taxonomy, level standards, pyramid shape, cost per head and funded scope; and enable mobility across Amplifi, Carat, dentsuX and iProspect.
Lead redeployment before headcount reduction, manage departures with Talent/HR and Legal, and operate the career advocate model so deployment and progression decisions include development intent.
Discipline KSA development
Own the knowledge, skills and abilities framework, skills inventory and gap analysis for Amplifi disciplines, including emerging media, technology, AI and automation capabilities.
Set the capability development agenda, commission delivery through Talent, Craft/Capability and Marketplace training routes, and assess and report capability maturity against forecast demand.
Contingent workforce, resource cost and commercial support
Own contingent and partner workforce policy, approvals, supplier and rate discipline, cost and duration tracking, and conversion of sustained roles; own cost per head, pyramid shape, margin modeling and the resource cost improvement pipeline, including onshore/offshore cost delta.
Partner with Commercial Leads on Statements of Work, pricing and talent plans, supply Client Operations with staffing-to-plan insights, and lead remediation when staffing is the root cause of account health issues.
Shoring interlock and workforce planning technology
Represent Amplifi in the shoring model, including saturation targets, offshore capacity in the forecast and the interlock with Shoring Operations; support models that improve delivery efficiency and staffing cost structure.
Act as Amplifi product owner for workforce planning technology, accountable for adoption, data quality and requirements into Data & Technology.
QUALIFICATIONS
12+ years of experience in a resource management or people operations role.
Highly organized, proactive and effective at time management in a fast-paced environment; calm under pressure while managing tight deadlines and multiple large and small priorities.
Trusted advisor with a successful track record of building and maintaining strong relationships at all organizational levels; comfortable being accountable to multiple stakeholders.
Excellent communication and interpersonal skills, with strong conflict resolution and problem-solving ability.
Analytical and experienced in using data to identify trends, opportunities and challenges.
Self-motivated, resourceful, detail-oriented, and eager and quick to learn new responsibilities with confidence.
Proficient in basic Office software and programs, with some familiarity with project and resource management systems.
Proven ability to partner closely with colleagues across disciplines, geographies and levels.
Ability to handle sensitive situations, information and conversations with professionalism and confidentiality.
The annual base salary range for this position is $197,225-$228,750. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law. Additionally, this position is eligible for discretionary incentive compensation.
Benefits available with this position include
Medical, vision, and dental insurance,
Life insurance,
Short-term and long-term disability insurance,
401k,
Flexible paid time off,
At least 15 paid holidays per year,
Paid sick and safe leave, and
Paid parental leave.
Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For more information regarding dentsu benefits, please visit www.dentsubenefitsplus.com.
To begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.
Location
Chicago
Brand
Amplifi
Time Type
Full time
Contract Type
Permanent
Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.
Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to ApplicantAccommodations@dentsu.com by clicking on the link to let us know the nature of your accommodation request and your contact information. We are here to support you.
