Minimed
From Minimed's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world.
At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world.
At Diabeter, part of MiniMed, we work every day on better care for people with diabetes. Our digital applications are indispensable for healthcare providers in hospitals and practices. As an IT Application Analyst, you ensure those applications keep running smoothly – so healthcare professionals can focus entirely on their patients.
What will you do?
You manage and resolve IT support tickets via our support portal, within the agreed SLAs
You are the first point of contact for users in the Netherlands and abroad – in both Dutch and English
You coordinate technical issues with IT teams and vendors and keep users clearly informed
You produce reports for management and identify trends
You write user-friendly documentation and coordinate its translation for international customers
You support the onboarding of new customers and contribute ideas for improving our service delivery
What do you bring?
A bachelor's degree and 2 years of experience in a similar role, preferably in healthcare
Experience with ITIL processes and application management
Excellent Dutch (native level) and good English skills
You are customer-oriented, well-organized and a strong communicator
Experience with project management is an advantage
You enjoy working in an international, hybrid environment
What do we offer?
A meaningful role in diabetes care, within a committed team
Hybrid working
Room for development and training
An international working environment
#BetterDaysStartNow
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
MiniMed offers a competitive salary and flexible benefits package
At MiniMed, we put people first. A commitment to our employees lives at the core of our values: We recognize their contributions. They share in the success they help create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every stage of your career and life.
We want to make every day a better day for people living with diabetes. Our team of creative innovators around the globe share a passion for finding the simplest solutions to the problems that people with diabetes face on a daily basis. For more than 40 years, we've been redefining what's possible, from intelligent dosing systems designed for real life to predictive insights that stay a step ahead, and we're dedicated to continuing to support our customers through every step of their journey — meeting them where and how they need it.
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